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For Companies At a Glance
- Tasks: Manage key client accounts and drive impactful campaigns with autonomy.
- Company: Award-winning Retail Media startup transforming online retail partnerships.
- Benefits: Competitive salary, pension, share scheme, and generous annual leave.
- Why this job: Shape the future of a growing startup while making a real impact.
- Qualifications: 5+ years in account management or related fields with strong analytical skills.
- Other info: Enjoy a hybrid work environment and regular team socials.
The predicted salary is between 36000 - 60000 £ per year.
About BrandSwap
BrandSwap is an award-winning Retail Media startup helping online retailers drive revenue and conversions through brand-to-brand partnerships. We enable seamless, on-brand reward experiences across the full customer journey — from pre-checkout gift-with-purchase (GWP) offers and AI-powered targeting to post-checkout rewards and member perks. Our platform is lightweight to implement, deployable via publisher network tags, Google Tag Manager or SDK/API, with rapid speed to market. We’re entering a high-growth phase as we move from startup to scale-up. That means real momentum, real responsibility, and real opportunity to shape how things work.
Role Overview
As Senior Account Manager, reporting to the Chief Customer Officer, you’ll act as a strategic partner to our clients — unlocking value for their customers, driving measurable revenue, and increasing adoption of BrandSwap’s products. This is a high-autonomy role. We don’t have rigid playbooks or layers of process — instead, you’ll have the space to think, act, and improve how we work as we grow. You’ll combine strategic thinking, collaboration, and data-driven insight to deliver impactful campaigns across our full product suite, while helping define best practice as the business scales.
Key Responsibilities
- Client Account Management
- Own and deepen relationships with a portfolio of key mid-market clients, while supporting enterprise partners where needed.
- Understand client business goals and translate them into effective BrandSwap strategies.
- Lead (or co-lead) campaign strategy, execution, and optimisation across your client portfolio.
- Act as a trusted, commercial partner rather than a reactive service contact.
- Performance Analysis & Insights
- Monitor and interpret campaign performance (CTRs, EPCs, CVRs, revenue per customer, etc.).
- Clearly communicate results, insights, and optimisation recommendations to clients.
- Identify patterns and success stories that can be scaled across retailers (e.g. Currys, The AA, Morrisons).
- Use data confidently to guide decisions, not just report on outcomes.
- Client Growth & Retention
- Identify and progress upsell and cross-sell opportunities across the BrandSwap platform.
- Drive deeper integration across the customer journey as relationships mature.
- Represent client needs internally, helping shape product evolution and roadmap priorities.
- Take ownership of improving how we manage, grow, and retain accounts over time.
Who We’re Looking For
- Experience
- ~5+ years’ experience in account management or similar roles within retail media, e-commerce, partnerships, affiliate marketing, performance advertising, or media buying.
- Proven experience managing accounts end-to-end and contributing to revenue growth.
- Technical & Analytical
- Strong analytical skills with the ability to turn performance data into actionable insight.
- Curiosity and technical confidence to understand on-site technology and AI-driven optimisation.
- Comfortable learning new products and concepts without needing step-by-step guidance.
- Interpersonal & Working Style
- Clear, confident communicator who can present ideas and results convincingly.
- Enjoys building relationships and spending time with clients and colleagues.
- Proactive, organised, and comfortable taking initiative.
- Thrives in environments with autonomy, ownership, and evolving processes.
- Collaboration & Mindset
- Comfortable working cross-functionally in a growing startup environment.
- Motivated by impact, responsibility, and continuous improvement.
- Happy to help define “how we do things” as the company scales.
- Self-starter mentality — you enjoy working things out rather than waiting for instructions.
What We Offer
- Competitive salary + pension + share scheme.
- 25 days annual leave (plus public holidays), increasing annually with service, plus an extra day off for your birthday.
- Hybrid working (currently 3 days in the office, 2 from home — subject to change).
- Private WeWork office near Moorgate / Liverpool Street (barista, bike storage, showers).
- Regular team socials with drinks and dinners to celebrate success.
Senior Account Manager in Slough employer: BrandSwap | Relevant Brand Partnerships 🟢
Contact Detail:
BrandSwap | Relevant Brand Partnerships 🟢 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in Slough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your achievements and how you've driven results in past roles. Use specific examples that demonstrate your ability to manage accounts and deliver value.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest. Share how you can help them grow and succeed, especially in areas like client management and campaign optimisation.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in retail media and e-commerce. This not only makes you more attractive to employers but also gives you great talking points during interviews. Plus, it shows you're genuinely interested in the field!
We think you need these skills to ace Senior Account Manager in Slough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience in account management and how it aligns with our mission at BrandSwap. We want to see how you can bring value to our clients!
Showcase Your Analytical Skills: Since this role involves a lot of data-driven decision-making, don’t forget to mention your analytical skills. Share examples of how you've used data to drive campaign success in the past. We love seeing numbers that tell a story!
Be Yourself: We’re looking for someone who fits into our culture, so let your personality shine through! Use a conversational tone in your application to show us who you are. We appreciate authenticity and want to know what makes you tick.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people. We can’t wait to hear from you!
How to prepare for a job interview at BrandSwap | Relevant Brand Partnerships 🟢
✨Know Your Numbers
As a Senior Account Manager, you'll need to demonstrate your analytical skills. Brush up on key performance metrics like CTRs, EPCs, and CVRs. Be ready to discuss how you've used data to drive decisions in past roles — this will show you can turn insights into action.
✨Showcase Your Strategic Thinking
Prepare examples of how you've developed and executed successful account strategies. Think about specific campaigns where you unlocked value for clients. This will highlight your ability to act as a strategic partner rather than just a service provider.
✨Build Rapport with the Interviewers
Since relationship-building is crucial in this role, practice your communication skills. Engage with your interviewers, ask insightful questions, and share relevant experiences. This will demonstrate your interpersonal skills and show that you enjoy connecting with others.
✨Embrace the Startup Mindset
BrandSwap is in a high-growth phase, so be prepared to discuss how you thrive in dynamic environments. Share examples of how you've taken initiative and adapted to change in previous roles. This will show you're ready to contribute to shaping processes as the company scales.
