At a Glance
- Tasks: Lead and support charity shops, driving sales and community engagement.
- Company: Brandon Trust, a charity focused on inclusion and meaningful opportunities.
- Benefits: Competitive salary, part-time hours, and the chance to make a real difference.
- Other info: Join a supportive team dedicated to equality and inclusion.
- Why this job: Use your retail skills to empower people with learning disabilities and grow successful shops.
- Qualifications: Experience in retail management and a passion for community engagement.
The predicted salary is between 36829 - 36829 £ per year.
Salary: £36,829 per annum pro rata
Hours: 30 hours per week, worked over 4-5 days
Contract: Permanent, Part Time
Location: Devon & Cornwall (regular travel across both counties required, with occasional travel to other Brandon locations, including Bristol, when needed)
Lead great shops. Support great people. Make a real difference.
At Brandon, we believe everyone should have the opportunity to live a life that is meaningful to them. Our charity shops play a vital role in raising funds to support our work while creating employment, training and volunteering opportunities for people with learning disabilities.
We're looking for an experienced and motivated Retail Area Manager to lead a cluster of charity shops across Devon and Cornwall. This is an exciting opportunity for someone who combines commercial expertise with a passion for people, community engagement and inclusion.
About the role
As our Retail Area Manager, you'll lead and develop a group of charity shops, supporting Shop Managers to deliver strong commercial performance, excellent customer experiences and safe, inclusive environments. You'll be responsible for driving sales, developing people, maintaining high standards and identifying opportunities for future growth. You'll work collaboratively with colleagues, volunteers and local communities to maximise income, strengthen Brandon's retail presence and support opportunities for people with learning disabilities. You'll also play a key role in supporting the development and growth of the retail cluster, including identifying opportunities for new shops within the area.
What you'll be doing
- Leading and supporting a cluster of charity shops across Devon and Cornwall.
- Driving sales and income growth through effective retail practices, pricing, merchandising, stock management and promotions.
- Monitoring performance against KPIs and taking action to improve results where required.
- Coaching and developing Shop Managers, staff and volunteers to achieve consistent performance and standards.
- Supporting employment, training and volunteering opportunities for people with learning disabilities.
- Ensuring excellent customer service and high visual merchandising standards across all shops.
- Maintaining compliance with health and safety, safeguarding and operational procedures.
- Building local partnerships and community relationships to increase awareness of Brandon and support income growth.
- Supporting new shop openings, refurbishments and improvement projects.
What we’re looking for
- Experience managing multiple retail sites, stores or teams.
- Strong commercial awareness and a track record of delivering results.
- A good knowledge of charity retail, including current trends, opportunities and challenges within the sector.
- A good understanding of the Devon and Cornwall area and the ability to identify opportunities for growth and future shop development.
- Excellent leadership skills with the ability to motivate, coach and develop others.
- Confidence using data and performance information to make informed decisions and drive improvements.
- Experience managing budgets and delivering operational improvements.
- A commitment to inclusion and creating opportunities for people with learning disabilities.
- A full driving licence and the ability to travel regularly throughout Devon and Cornwall, with occasional travel to other Brandon locations as required.
At Brandon, you’ll be part of an organisation that puts people at the heart of what we do. You’ll have the opportunity to use your retail experience to grow successful shops while helping to create meaningful opportunities for people with learning disabilities. You’ll join a supportive and values-led organisation where your ideas, leadership and contribution can make a real difference.
Interview Dates: Interviews will take place on 7th and 8th September.
Brandon Trust is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds. We are proud to be a Disability Confident employer and encourage applications from people with lived experience of disability.
Closing date: Friday the 4th of September 2026
Retail Area Manager (Devon/Cornwall) in Falmouth employer: Brandon Trust
Join our dedicated team in Adderbury, where we prioritise compassion and community in our work culture. As a Care Assistant, you'll enjoy competitive pay, ongoing training, and opportunities for personal growth while making a meaningful impact on the lives of individuals with learning disabilities. Our supportive environment fosters collaboration and encourages you to thrive in your role, making it an excellent place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Area Manager (Devon/Cornwall) in Falmouth
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Brandon Trust, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Area Manager (Devon/Cornwall) in Falmouth
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Brandon Trust that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Brandon Trust will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Brandon Trust and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Brandon Trust
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Brandon Trust, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Brandon Trust!
