Café Support WorkerBrandon Café, Grimsbury Farm, Bristol30 Hours per Week | PermanentSalary: £24,853 - £25,166 per annum, depending on experienceUse Your Hospitality Skills to Make a Real DifferenceAre you passionate about great customer service, quality food and supporting people to achieve their goals?We're looking for a Café Support Worker to join our team at Brandon Café, based at Grimsbury Farm in Bristol.This is a rewarding opportunity to combine your hospitality skills with meaningful support, helping people with learning disabilities and autistic people build confidence, develop new skills and gain valuable work experience.At Brandon, we believe everyone should have the opportunity to live the life they choose.Through our social enterprises, we create opportunities for people to learn, contribute and be part of their local community. As a Café Support Worker, you'll play an important role in making this happen.Whether you're supporting someone to learn food preparation skills, developing their confidence in customer service, or helping deliver a fantastic experience for our café customers, you'll be making a positive difference every day.
About the Role
Working as part of our friendly café team, you'll support the smooth day-to-day running of the café while enabling people we support to develop their skills and independence.
Your responsibilities will include:
- Supporting people with learning disabilities and autistic people to take part in meaningful café-based activities
- Coaching and encouraging individuals to develop hospitality, catering and customer service skills
- Helping people build confidence, independence and workplace experience
- Preparing and serving food and drinks to a high standard
- Delivering excellent customer service to customers and visitors
- Maintaining high standards of food hygiene, safety and cleanliness
- Supporting stock control and general café operations
- Building positive relationships with colleagues, customers and members of the local community
- Working flexibly as part of a team across a seven-day rota
- Promoting Brandon's values of inclusion, choice, respect and opportunity
No two days are the same, but every day is an opportunity to help someone grow in confidence and achieve something meaningful.
About You
You don't need previous experience in support work to be successful in this role. We're looking for someone with the right values, attitude and enthusiasm to support others.
You'll be:
- Passionate about helping people achieve their goals
- Friendly, approachable and encouraging
- Confident communicating with a wide range of people
- Committed to providing excellent customer service
- Reliable, organised and able to work as part of a team
- Comfortable working in a busy café environment
- Flexible and adaptable in your approach to work
Desirable Experience
Whilst not essential, we'd particularly welcome applications from people with experience in:
- Hospitality or catering
- Customer service or retail
- Community-based roles
- Supporting people with learning disabilities and/or autistic people
- Social enterprise or voluntary sector settings
Why Join Brandon?
At Brandon, we're proud to create an environment where people can develop, grow and build rewarding careers.
We recognise that our colleagues are at the heart of everything we do, which is why we invest in your wellbeing, development and future.
Our Benefits
- Health, Wellbeing and Development
- Comprehensive induction, training and ongoing learning opportunities
- Career progression opportunities across Brandon
- 1-to-1 coaching and personal development opportunities
- Management and leadership development programmes
- Wellbeing support and Mental Health First Aid Champions
- Free employee helplines and practical advice services
- Access to our WeCare wellbeing platform including:24/7 access to a GPMental health and wellbeing supportLifestyle, fitness and healthy living resources
- Financial Benefits
- Contributory pension scheme
- Wagestream, allowing you to track your earnings and access pay before payday
- Life Assurance of 2x annual salary
- Employee discounts including Blue Light Card, EE Perks and Costco membership
- £350 Recommend a Friend Scheme
Ready to Apply?If you're looking for a role where you can combine your hospitality experience with making a genuine difference in people's lives, we'd love to hear from you.
Join Brandon and help create opportunities for people with learning disabilities and autistic people to learn new skills, gain confidence and be part of their community.
We reserve the right to close this vacancy early should sufficient applications be received.
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Café Support Worker in Bristol employer: Brandon Trust
Brandon Trust is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its staff. With a strong emphasis on personal development and training, employees are empowered to grow within their roles while making a meaningful impact in the lives of autistic and disabled adults in Bristol. The flexible shift patterns and commitment to dignity and respect create a rewarding workplace culture that values each individual's contributions.
