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- Tasks: Manage debtor ledger, chase payments, and build strong client relationships.
- Company: Well-established organisation in Colchester with a supportive finance team.
- Benefits: Flexible working, 25 days leave, health cash plan, and professional development support.
- Why this job: Take ownership of the credit process and make a real impact on financial success.
- Qualifications: Experience in credit control, strong Excel skills, and excellent communication abilities.
- Other info: Enjoy a dynamic work environment with regular team events and career growth opportunities.
The predicted salary is between 28000 - 42000 £ per year.
An opportunity has arisen for an experienced Credit Controller to join a well-established organisation in Colchester. This role sits within a supportive finance function and offers genuine ownership of the credit and collections process. As a Credit Controller, you will take responsibility for managing the debtor ledger and driving timely payments, while building strong working relationships with both internal and external stakeholders. You will be part of a close-knit accounts team and will report directly into the Finance Controller. Please note, this role may be subject to relevant security clearance checks.
Role Responsibilities:
- Manage and monitor the debtor ledger end to end
- Proactively chase outstanding payments via phone, email, and written communication
- Communicate professionally with clients to secure payment and resolve queries
- Maintain accurate records of all debtor communications
- Produce and distribute aged debt reports to management
- Assist with month-end reporting and accounts receivable reconciliations
- Work closely with internal teams to ensure client accounts are accurate
- Support fee-earning staff to achieve prompt payment
- Meet regularly with client leads to review outstanding balances
- Meet with senior stakeholders to analyse overall debt position
- Produce Letters Before Action for unpaid invoices where required
- Recommend accounts for escalation or legal action
- Prepare Court Claim forms where necessary
- Support wider finance duties as required
- Manage workload effectively and independently
Essential Skills and Experience:
- Proven experience in a Credit Controller or similar role
- Experience using Sage 200
- Strong MS Office skills, particularly Excel
- Experience producing aged debt reports
- Strong attention to detail and data accuracy
- Confident communicator with strong problem-solving skills
- Understanding of financial regulations and data protection
- Team-focused, motivated, and keen to continue learning
In Return:
- Salary: £35,000 – £37,000
- Flexible working arrangements, hybrid working
- 25 days annual leave plus bank holidays, with additional leave over the festive period
- Competitive salary with regular market benchmarking and reviews
- Employer pension contribution
- Health cash plan
- Support for professional memberships and ongoing training
- Structured development, mentoring and internal coaching
- Family-friendly employment policies
- Cycle to Work scheme
- On-site parking at regional offices
- Season ticket loan where applicable
- Death in service cover
- Early finish incentives linked to company performance
- Paid volunteering leave (up to two days per year)
- Health and mental wellbeing initiatives
- Employee referral programme
- Regular team and social events fully funded by the business
If you are a credit controller considering your career opportunities, please contact Megan Cole at Brandon James.
Credit Controller in Colchester employer: Brandon James Ltd
Contact Detail:
Brandon James Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Colchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Sage 200 and Excel. We all know how important these tools are in the role, so being able to discuss your experience confidently will set you apart from the competition.
✨Tip Number 3
Show off your communication skills! When you're chasing payments or resolving queries, remember to highlight your ability to build strong relationships. This is key in a Credit Controller role, so share examples during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Credit Controller in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Credit Controller. Use keywords from the job description, like 'debtor ledger' and 'aged debt reports', to show we’re on the same page.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've managed collections and built relationships with clients. Let us see your personality and passion for the role!
Showcase Your Skills: Don’t forget to mention your experience with Sage 200 and Excel. We love seeing strong attention to detail and problem-solving skills, so give us the goods in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at Brandon James Ltd
✨Know Your Numbers
As a Credit Controller, you'll be dealing with figures all day long. Brush up on your knowledge of debtor ledgers and aged debt reports before the interview. Be ready to discuss how you've managed these in previous roles and any specific challenges you faced.
✨Communication is Key
You'll need to communicate effectively with clients and internal teams. Prepare examples of how you've resolved payment queries or built relationships with stakeholders. Practise articulating your approach to maintaining professionalism, even in tricky situations.
✨Showcase Your Problem-Solving Skills
Credit Controllers often face unexpected issues. Think of a time when you had to tackle a difficult debt situation. Be prepared to explain your thought process and the steps you took to resolve it. This will demonstrate your ability to think on your feet.
✨Familiarise Yourself with Financial Regulations
Understanding financial regulations is crucial for this role. Do some research on relevant laws and data protection practices. Being able to discuss these topics will show that you're not only qualified but also proactive about staying informed in your field.
