At a Glance
- Tasks: Drive, deliver, and maintain equipment while providing top-notch customer service.
- Company: Join a dynamic team at Brandon Hire Station with a focus on safety and support.
- Benefits: Enjoy competitive pay, 25 days holiday, tool hire perks, and discounts on brands you love.
- Other info: Flexible hours and opportunities for training and development await you!
- Why this job: Perfect for those who love being on the road and helping customers succeed.
- Qualifications: Great customer service skills and a full UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
This is a 6 month temporary position working full time, 40 hours per week. Working for us as our Driver / Service & Branch Assistant, you will be out and about for much of the day delivering, collecting, servicing and maintaining our equipment before returning to branch to support the wider team. This is a varied role that combines driving, customer service, equipment maintenance and operational support. This is a great opportunity to join our team if you are looking for a role where your customer service skills are put to good use, you enjoy being on the open road and take pride in delivering exceptional service whilst supporting customers to get the job done safely and efficiently.
Responsibilities:
- Carry out all deliveries and collections as allocated to you by your line manager.
- Give clear and confident demonstrations of equipment to customers when required.
- Display professional customer service at all times whilst on site and whilst driving company vehicles.
- Ensure all equipment is stored safely and correctly whilst in branch and during transportation.
- Support the servicing and operation of seasonal events, ensuring equipment is delivered, maintained and collected to the highest standards.
- Carry out the cleaning, servicing, inspection and routine maintenance of portable toilets and other seasonal hire equipment, ensuring all items are safe, compliant and ready for hire.
- Undertake vehicle towing duties when required, ensuring all towing activities are carried out safely and in accordance with company procedures and relevant legislation.
- Safely load, unload and move equipment using forklift trucks where authorised and trained to do so.
- Support the branch team with equipment preparation, housekeeping and operational activities as required.
- Assist in any other ad hoc duties within the branch.
- Assist with multidrop driving and provide a good knowledge of the local area.
Qualifications:
- Excellent customer service skills with the ability to communicate confidently and professionally with customers.
- An interest in machinery, tools and equipment, with a willingness to learn and develop your technical knowledge.
- Comfortable carrying out cleaning, servicing and maintenance duties as part of a varied operational role.
- Experience of towing trailers or a willingness to undertake towing responsibilities and any required training.
- Flexible and adaptable approach to supporting seasonal event work and changing customer requirements.
- Flexible approach to working patterns, with the ability to support seasonal demand, event work and occasional changes to working hours when business needs require.
- Current Forklift Truck (FLT) licence or previous forklift operating experience is desirable.
- Basic knowledge and understanding of workplace health and safety.
- Full UK driving licence essential.
- A positive attitude and commitment to supporting colleagues and customers alike.
Health & Safety Culture: Commitment to Brandon Hire Station's health and safety culture of Start Safe, Work Safe and Home Safe.
Benefits:
- Competitive salary
- Salary sacrifice pension
- 25 days holiday plus bank holidays (pro rata)
- Additional holiday purchase scheme
- Free Tool Hire
- Life Assurance cover (3x salary)
- Share Save Scheme
- Eye Care Vouchers
- Recommend a Friend Scheme
- Learning & Development opportunities, including structured inhouse training and external training where required
- Cycle to Work Scheme
- Long Service Recognition
- My VP Discounts - a variety of discounts and rewards on thousands of well-known brands
- Discounts on Hire Station products
- EE mobile contract discount offers
- Gym discounts
- Health Shield (discounted premiums on healthcare cash plans)
- Right Assist 24/7 accident helpline - free joining
Driver/Branch Assistant (6 Month Contract) in Plymouth employer: Brandon Hire Station
Brandon Hire Station is an excellent employer that values its employees by offering a competitive salary, generous holiday allowance, and a range of benefits including life assurance and a share save scheme. Our supportive work culture encourages personal and professional growth through structured training opportunities, while our commitment to health and safety ensures a secure working environment. Join us in a role that not only allows you to utilise your customer service skills but also offers the chance to be part of a dynamic team dedicated to delivering exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Driver/Branch Assistant (6 Month Contract) in Plymouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and services. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your customer service skills and driving experience make you the ideal candidate for this role.
✨Tip Number 3
Be ready to showcase your skills! Think of examples from your past experiences where you've demonstrated excellent customer service or handled equipment maintenance. Real-life stories can really make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team directly!
We think you need these skills to ace Driver/Branch Assistant (6 Month Contract) in Plymouth
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We love candidates who can communicate confidently and professionally, so share any relevant examples that showcase your skills!
Demonstrate Your Interest in Equipment:Since this role involves working with machinery and tools, let us know about your interest or experience in this area. If you've done any maintenance or servicing before, be sure to mention it!
Flexibility is Key:We appreciate a flexible approach, especially during busy seasons. In your application, mention any past experiences where you adapted to changing demands or worked varied hours.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way for us to see your details and get you into the process smoothly!
How to prepare for a job interview at Brandon Hire Station
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Driver/Branch Assistant. Familiarise yourself with the equipment you'll be handling and the customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role heavily relies on customer interaction, prepare examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond for a customer, as this will demonstrate your commitment to delivering exceptional service.
✨Demonstrate Your Technical Knowledge
Brush up on your knowledge of machinery and tools relevant to the job. Be ready to discuss any experience you have with equipment maintenance or servicing. If you have a Forklift Truck licence, mention it! Showing a willingness to learn and develop your technical skills can set you apart from other candidates.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you would handle a delivery issue or a customer complaint. Think through these scenarios beforehand so you can respond clearly and effectively, showcasing your problem-solving skills and adaptability.
