Strategic Account Manager in Hounslow

Join Our Team as a Strategic Account Manager at Brandon Hire Station

Brandon Hire Station, part of the Vp plc group, is one of the UK’s leading tool and equipment hire specialists. With a nationwide network of branches and a strong reputation for service excellence, we support customers across construction, infrastructure, facilities management and industrial sectors.

We’re looking for an experienced Strategic Account Manager to manage and grow a portfolio of mid‑to‑large regional strategic accounts, driving revenue, margin and long‑term partnerships. This field‑based role covers the South West regional territory and reports to the Regional Sales Director.

Your role will combine new business generation with long‑term strategic relationship management, offering tailored solutions and acting as a trusted partner to customers.

Key Responsibilities

• Identify and secure new regional strategic accounts through proactive prospecting, networking and market intelligence.
• Develop and execute structured account growth plans to maximise share of wallet.
• Manage and grow a portfolio of mid‑to‑large regional customers.
• Build strong relationships with key decision makers at multiple levels.
• Work closely with regional operations and branch teams to ensure consistent service excellence.
• Act as the local lead where geographical strategic support is required to drive sales and pipeline opportunities.
• Lead regular account review meetings, discussing performance, mutual goals, and growth opportunities.
• Monitor industry trends and competitor activity relevant to your region.
• Act as the voice of the customer, feeding back insights on product performance and customer needs to support future service and product development.
• Maintain accurate and up‑to‑date CRM records for all accounts.

What We’re Looking For

• Proven track record in regional account management or strategic sales.
• Strong commercial acumen with the ability to identify and convert new business opportunities.
• Excellent relationship‑building and stakeholder management skills.
• Confident negotiator with experience managing contracts and pricing.
• Strategic thinker with the ability to develop and execute regional growth plans.
• Self‑motivated, organised, and results driven.
• Desirable: Experience within construction services, tool hire or equipment rental.

Performance Measures (Role KPIs)

• Drive regional revenue growth across strategic accounts.
• Retain and grow medium‑to‑large accounts.
• Increase share of wallet and acquire new strategic customers.
• Deliver margin improvement and contribute to regional profit targets.
• Achieve strong bid and tender success rates.
• Maintain service excellence through SLA compliance and strong NPS.
• Manage credit risk and reduce aged debt within strategic accounts.
• Ensure CRM accuracy and timely updates.

What We Can Offer You

• Salary sacrifice pension
• Company car
• Free Tool Hire
• Life Assurance cover 3x salary
• Share save scheme
• Recommend a friend scheme
• Learning & Development – commitment to upskilling and developing our people, structured in‑house training available alongside external training where required
• Cycle to work scheme
• Long service recognition
• My Vp discounts – a variety of discounts and rewards on thousands of well‑known brands
• Discounts on HP products
• EE mobile contract discount offers
• Health Shield (discounted premiums on health care cash plan)
• Regit Assist 24/7 accident helpline – free joining

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.