At a Glance
- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join the vibrant Castle Pubs family with unique stories.
- Benefits: Flexible shifts, 33% dining discount, and financial support tools.
- Other info: Enjoy team socials, career growth, and a supportive environment.
- Why this job: Make lasting friendships while creating memorable experiences for guests.
- Qualifications: Passion for service and leadership skills.
The predicted salary is between 28000 - 28400 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Shift Supervisor at the Brandling Arms, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like-minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around you.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; and free shares!
- Free employee helpline- to support you with whatever life throws at you.
WHAT WILL I BE DOING?
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Shift Supervisor in Newcastle upon Tyne employer: Brandling Arms
At the Brandling Arms, we pride ourselves on being an exceptional employer that values individuality and fosters a vibrant work culture. As a Shift Supervisor, you'll enjoy flexible shifts, generous discounts across our brands, and numerous opportunities for personal and professional growth, all while being part of a supportive team that prioritises fun and camaraderie. Join us in creating memorable experiences for our guests in a unique pub setting where every day brings new excitement and friendships.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor in Newcastle upon Tyne
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Brandling Arms. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Brandling Arms
Don't be shy about reaching out to Brandling Arms directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Supervisor in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Brandling Arms and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Brandling Arms
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
