At a Glance
- Tasks: Support sales, accounts, and customer service in a dynamic office environment.
- Company: Join Henry Pumps Ltd, a stable and growing company with a supportive culture.
- Benefits: Competitive salary, healthcare, and dental insurance after 2 years.
- Other info: Opportunities for growth as the business expands in a fast-paced environment.
- Why this job: Be part of a team that values commitment and continuous improvement.
- Qualifications: 3+ years in office administration, strong organisational skills, and attention to detail.
The predicted salary is between 27500 - 30000 £ per year.
Henry Pumps Ltd is seeking an experienced Office Administrator to support the sales, accounts, customer service and daily operational workflow.
Hours & Salary
Full Time (Monday–Thursday 8am – 5pm, Friday 8am – 4pm). Salary: £27,500 – £30,000. Office work only.
What We Offer
A stable, growing company with clear direction; structured processes and leadership; supportive but performance‑driven culture; opportunities to grow as the business expands; competitive salary based on experience; healthcare insurance after 2 years of continuous work; dental insurance after 2 years of continuous work.
Key Responsibilities
- Managing and responding to incoming emails efficiently and professionally
- Processing sales orders and purchase orders accurately
- Creating and updating opportunities within the CRM
- Maintaining accurate customer records
- Assisting with quotations and customer follow‑ups
- Supporting accounts processes (invoicing, credits, supplier bills, reconciliation support)
- Handling inbound calls professionally and confidently
- Liaising with suppliers and customers to resolve queries
- Supporting internal reporting and administrative processes
- Ensuring tasks are completed promptly and do not require chasing
Systems & Software Experience (Essential)
- Accounting software such as Xero, Sage, QuickBooks or similar
- CRM systems
- Microsoft Office (Outlook, Excel, Word)
- High‑volume email management
- Fast and accurate typing skills
- Basic finance or accounts administration (advantageous) – purchase ledger processing, supplier payment runs, credit control/customer payment allocation, reconciling supplier statements, assisting with VAT preparation or month‑end tasks
Ideal Candidate
- Experienced in an office administration role (minimum 3+ years preferred)
- Highly organised with strong attention to detail
- Comfortable working in a fast‑paced environment
- Confident on the telephone
- Proactive rather than reactive
- Reliable and punctual
- Able to prioritise workload without supervision
- Calm under pressure
- Professional in written and verbal communication
Performance Expectations
- Maintain inboxes at manageable levels daily
- Ensure CRM records are complete and accurate
- Minimise missed calls
- Process orders without avoidable errors
- Support the wider team in maintaining operational flow
Cultural Fit
- Commitment
- Reliability
- Integrity
- Ownership
- Continuous improvement
Business Administrator in Chesterfield employer: Brandfixx Ltd.
Henry Pumps Ltd is an excellent employer that fosters a supportive and performance-driven culture, providing employees with clear direction and structured processes. With opportunities for growth as the business expands, competitive salaries, and benefits such as healthcare and dental insurance after two years, employees can thrive in a stable environment. Located in a dynamic office setting, the company values commitment, reliability, and continuous improvement, making it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administrator in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Business Administrator role, and who knows? They might just have the inside scoop on openings at companies like Henry Pumps Ltd.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Henry Pumps Ltd, they value commitment and reliability, so think of examples from your past that showcase these traits. We want you to shine!
✨Tip Number 3
Practice your phone skills! Since you'll be handling inbound calls, it’s crucial to sound confident and professional. Grab a friend and do some mock calls to get comfortable with the flow of conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Business Administrator in Chesterfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Administrator role. Highlight your experience in office administration, especially with sales orders and customer service, as these are key responsibilities for us.
Craft a Compelling Cover Letter:Your cover letter should reflect your personality and enthusiasm for the role. Share specific examples of how you've managed emails or supported accounts processes in previous jobs to show us you're the right fit.
Showcase Relevant Skills:Don’t forget to mention your experience with accounting software and CRM systems. We love seeing candidates who are comfortable with tools like Xero or QuickBooks, as well as Microsoft Office skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Brandfixx Ltd.
✨Know Your Stuff
Before the interview, make sure you’re familiar with Henry Pumps Ltd and their operations. Understand their products, services, and the role of a Business Administrator within the company. This will help you answer questions confidently and show that you’re genuinely interested.
✨Showcase Your Skills
Highlight your experience with accounting software like Xero or QuickBooks, and your proficiency in Microsoft Office. Be ready to discuss specific examples of how you've managed emails, processed orders, or supported accounts in previous roles. This will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Prepare for Common Questions
Think about how you would respond to typical interview questions such as 'How do you prioritise your workload?' or 'Can you give an example of a time you resolved a customer query?' Practising your answers will help you articulate your thoughts clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for growth, or how success is measured in the role. This shows that you’re engaged and thinking about how you can contribute to the company’s success.
