At a Glance
- Tasks: Support sales operations, process orders, and build strong customer relationships.
- Company: Join Brandfixx™, a leader in automotive and machinery installation.
- Benefits: Enjoy a competitive salary, bonus scheme, and extra holiday for long service.
- Other info: Office-based role with opportunities for career development.
- Why this job: Be part of a dynamic team and grow your career in a supportive environment.
- Qualifications: 2 years in a client-facing role with strong IT and communication skills.
The predicted salary is between 25000 - 32000 £ per year.
If you have a proven Account Manager background or have been successful in a customer‑facing role for at least 2 years, you may want to join Brandfixx™ – a leading name in automotive and machinery installation across the United Kingdom and beyond.
Salary & Hours
- Basic salary £25000–£32000 per year, subject to experience.
- Hours: 39.5 hours per week – Monday to Thursday 8:00am–5:00pm; Friday 8:00am–2:00pm.
- Holiday entitlement 28 days per annum.
Benefits
- Bonus scheme (performance based)
- Early finish Fridays
- Corporate clothing supplied
- Standard Christmas & New Year break
- Career development opportunities
- Free birthday day off
- Long service – extra holiday accrual
- Competitive salary package
- Dynamic and supportive team environment
Main Duties
- Support the sales team with general operations to achieve team objectives and meet own sales targets.
- Produce quotes and process a high volume of product orders.
- Takes orders via phone and email.
- Liaise with external companies to ensure smooth deliveries.
- Build and maintain good working relationships with customers.
- Communicate internally important feedback from customers.
- Handle customer calls, queries and complaints.
Key Requirements
- Minimum 2 years experience in a client‑facing setting.
- Excellent knowledge of modern IT systems and CRM use.
- Clear and effective communication.
- Team spirit.
- Self‑motivation.
- High organisational skills and ability to manage multiple projects simultaneously.
- Results‑orientated.
Expected Outcomes
- Full understanding of day‑to‑day operations at Brandfixx, build strong customer relationships, and consistently deliver outstanding customer service even under pressure.
About the Role
This office‑based position requires a presence 5 days per week and offers future growth opportunities for the right candidate.
Account Manager Associate employer: Brandfixx Ltd.
Brandfixx™ is an exceptional employer that fosters a dynamic and supportive team environment, perfect for those looking to thrive in the automotive and machinery installation sector. With competitive salaries, a performance-based bonus scheme, and generous holiday entitlement, employees are encouraged to grow through career development opportunities while enjoying perks like early finish Fridays and a free birthday day off. Located in the heart of the UK, Brandfixx™ not only values its staff but also prioritises building strong customer relationships, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager Associate
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager Associate role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to customer service and sales. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, bring along examples of your past successes in client-facing roles. This could be anything from impressive sales figures to glowing customer feedback.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Brandfixx. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Account Manager Associate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager Associate role. Highlight your customer-facing experience and any relevant skills that match what we’re looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience with IT systems and CRM, as that’s key for us.
Showcase Your Communication Skills:Since communication is vital in this role, make sure your application reflects your ability to convey information clearly and effectively. Whether it’s through your CV or cover letter, let your personality and professionalism shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team at Brandfixx!
How to prepare for a job interview at Brandfixx Ltd.
✨Know Your Stuff
Make sure you understand Brandfixx™ and its role in the automotive and machinery installation industry. Research their services, values, and recent news. This will help you answer questions confidently and show your genuine interest in the company.
✨Showcase Your Experience
With at least 2 years in a customer-facing role, be ready to share specific examples of how you've successfully managed client relationships or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Demonstrate Team Spirit
Since this role requires collaboration with the sales team and other departments, be prepared to discuss how you work well in a team. Share instances where you contributed to team goals or supported colleagues, showcasing your ability to foster a positive working environment.
✨Ask Smart Questions
Prepare thoughtful questions about the role, team dynamics, and growth opportunities at Brandfixx™. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Think about what you want to know regarding their approach to customer service and team collaboration.
