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- Tasks: Support claims handling and provide coaching to Claims Handlers/Negotiators.
- Company: Join a leading UK motor insurer known for its growth and innovation.
- Benefits: Enjoy a salary up to £45k, annual bonuses, and hybrid working options.
- Why this job: Be part of a dynamic team focused on improving claims processes and supporting others.
- Qualifications: Strong technical knowledge in Personal Injury claims and excellent people skills required.
- Other info: Structured progression and annual pay reviews available.
The predicted salary is between 36000 - 54000 £ per year.
Join to apply for the Personal Injury Technical Claims Coach role at Branded Australia
2 weeks ago Be among the first 25 applicants
Join to apply for the Personal Injury Technical Claims Coach role at Branded Australia
My client is a leading UK motor insurer, and due to ongoing expansion are seeking a Personal Injury Technical Coach to join their team.
- Salary up to £45k basic plus annual bonuses and extensive benefits
- Hybrid working after completing probation
- Structured progression & annual pay reviews
Candidates must have strong technical Personal Injury handling knowledge and experience (preferably within an insurer or defendant legal environment), as well as strong people skills!
The Role Will Involve
- Supporting in the delivery of claims handling tactics, strategies and change, as well as providing day to day technical support to Claims Handlers/Negotiators.
- Ensuring claims handling being carried out by the Claims Handlers/Negotiators is to a high standard and processes are adhered to and claims are accurately reserved.
- Undertake periodic claim reviews to ensure tactics/strategies and handling guidance is being adhered to as well as identify areas of knowledge/development that may be required, putting in place actions with the handlers Line Manager, to ensure a high level of support is provided.
- To conduct monthly coaching sessions, one to one, with the Claims Handlers/Negotiators and provide feedback, remedial actions and discuss continued development.
- Support the Performance team in identifying and driving improvements in claims leakage, through the subsequent coaching and feedback sessions with the Claims teams and handlers.
- The creation, development of and maintenance of Claims Technical training material ensuring it is in line with current best practices and all relevant legal frameworks.
Full job spec is available on application.
Interested? Please apply now with an up to date CV and James will be in touch to discuss the finer details of exciting opportunity, including the next step on the application process!
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Personal Injury Technical Claims Coach employer: Branded Australia
Contact Detail:
Branded Australia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Injury Technical Claims Coach
✨Tip Number 1
Familiarise yourself with the latest trends and changes in personal injury claims. This will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the insurance and legal sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully coached or supported others in a claims handling environment. This will showcase your people skills and technical knowledge.
✨Tip Number 4
Research Branded Australia and their approach to personal injury claims. Understanding their values and practices will allow you to tailor your discussions and show how you can contribute to their team.
We think you need these skills to ace Personal Injury Technical Claims Coach
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Personal Injury Technical Claims Coach. Familiarise yourself with the key skills required, such as technical knowledge in personal injury handling and strong people skills.
Tailor Your CV: Customise your CV to highlight relevant experience in personal injury claims handling. Emphasise any previous roles where you've provided coaching or support to others, as well as your ability to adhere to processes and standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the insurance industry. Mention specific examples of how your skills align with the job requirements, particularly in coaching and technical support.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the claims handling process.
How to prepare for a job interview at Branded Australia
✨Showcase Your Technical Knowledge
Make sure to highlight your strong technical knowledge in Personal Injury handling. Be prepared to discuss specific cases or scenarios where you successfully applied your expertise, as this will demonstrate your capability to support Claims Handlers effectively.
✨Emphasise People Skills
Since the role requires strong people skills, be ready to share examples of how you've successfully coached or mentored others in the past. This could include discussing your approach to providing feedback and how you foster a supportive learning environment.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about how you would handle various claims situations and be ready to explain your thought process and the strategies you would implement.
✨Research the Company and Industry
Familiarise yourself with Branded Australia and the current trends in the motor insurance industry. Understanding their values and recent developments will help you tailor your responses and show genuine interest in the company during the interview.
