At a Glance
- Tasks: Lead and grow the Account Management function while building strong client relationships.
- Company: Join Brand Your, a trusted name with clients like Gucci, focused on innovative eco-friendly packaging.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration across teams.
- Why this job: Be part of a mission-driven company that values transparency and client success in a fast-paced setting.
- Qualifications: Experience in Account Management, CRM tools, and strong analytical skills are essential.
- Other info: Ideal for those passionate about e-commerce and looking to make an impact in a growing company.
The predicted salary is between 36000 - 60000 £ per year.
Since our inception, Brand Your has garnered a loyal customer base including the likes of Gails, Gucci and Ole & Steen. Brand Your is poised for future growth, focusing on expanding the innovative product line and enhancing the platform.
The platform simplifies the traditional packaging ordering process, allowing businesses to order high-quality, eco-friendly packaging accommodating both small cafes and large corporations. What sets Brand Your apart is our commitment to accessibility and transparency, ensuring fast lead times and honest communication.
Who You Are:
- Proven experience in an Account Management or similar client-facing role
- Experience using CRM tools (e.g., HubSpot)
- Proficiency in data analysis, KPI tracking + performance reporting
- Strong stakeholder management + relationship-building skills
- Strategic + analytical mindset with a proactive, results-driven approach
Desirable:
- Experience in E-Commerce, Hospitality, SaaS, or B2B industries
- Familiarity with segmentation strategies + personalisation at scale
- Expertise in client lifecycle management + driving account growth
- Background in fast-paced, high-growth environments
What the job involves:
- Building + scaling the Account Management (AM) function to support growth + market expansion
- Acting as the primary contact for SME enterprise clients, fostering trust and creating long-term partnerships
- Designing and documenting scalable AM processes, workflows and playbooks for consistent delivery across markets
- Aligning with New Business, Customer Success, Marketing, Operations teams to ensure seamless handoffs + client retention
- Using data-driven insights to implement upselling and cross-selling strategies, improve retention + optimise client outcomes
- Advocating for clients internally to address pain points, drive product improvements + strengthen the overall customer experience
Senior Account Manager employer: Brand Your
Contact Detail:
Brand Your Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Familiarize yourself with the specific needs and challenges of the e-commerce and hospitality sectors. Understanding these industries will help you demonstrate your strategic mindset and how you can drive account growth effectively.
✨Tip Number 2
Leverage your experience with CRM tools like HubSpot to showcase your ability to manage client relationships efficiently. Be prepared to discuss how you've used data analysis and KPI tracking to improve client outcomes in previous roles.
✨Tip Number 3
Highlight your relationship-building skills by preparing examples of how you've fostered trust and created long-term partnerships with clients. This will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Research Brand Your's current product offerings and market position. Being knowledgeable about their innovative product line and commitment to eco-friendly packaging will show your genuine interest and alignment with their values.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Account Management and client-facing roles. Emphasize your proficiency with CRM tools like HubSpot and showcase your data analysis skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for building long-term partnerships and your strategic mindset. Mention specific examples of how you've driven account growth and improved client outcomes in previous roles.
Showcase Relevant Experience: If you have experience in E-Commerce, Hospitality, SaaS, or B2B industries, make sure to highlight this in your application. Discuss any familiarity with segmentation strategies and personalization at scale.
Demonstrate Your Results-Driven Approach: Use quantifiable achievements to demonstrate your proactive, results-driven approach. Include metrics related to KPI tracking, performance reporting, and successful upselling or cross-selling strategies you've implemented.
How to prepare for a job interview at Brand Your
✨Showcase Your Account Management Experience
Be prepared to discuss your previous roles in account management or similar client-facing positions. Highlight specific examples where you successfully built relationships and drove account growth, especially in fast-paced environments.
✨Demonstrate Your Data Analysis Skills
Since the role requires proficiency in data analysis and KPI tracking, come equipped with examples of how you've used data to inform decisions and improve client outcomes. Discuss any CRM tools you've used, like HubSpot, to manage client relationships effectively.
✨Emphasize Stakeholder Management
Talk about your experience in managing stakeholders and building trust with clients. Share strategies you've employed to foster long-term partnerships and how you advocate for clients' needs within your organization.
✨Align with Brand Your's Values
Research Brand Your's commitment to accessibility and transparency. Be ready to discuss how you can contribute to these values in your role as a Senior Account Manager, particularly in enhancing the customer experience and ensuring seamless communication.