Brand Expert Manager - South East / Stevenage

ARE YOU THE ONE?

Are you a dynamic leader who thrives in fast-paced retail environments? Do you get excited about innovation, technology, and building high-performing teams? If so, this could be the perfect opportunity for you. We're looking for a driven, confident, and engaging Retail Manager to take charge of our Shark Ninja field-based team across multiple retail locations. As a Brand Expert Manager, you'll be the crucial link between our products, our in-store teams, and our customers—leading the way in delivering outstanding brand experiences and driving real results. Your leadership will create energy and excitement around our innovative products, building brand love and customer loyalty through every interaction.

Work Pattern- Thursday - Sunday

WHAT YOU’LL BE UP TO

LEADERSHIP & TEAM MANAGEMENT

• Manage and inspire a team of Brand Ambassadors
• Drive performance and deliver flawless campaigns
• Handle staffing, logistics, and daily operations
• Be the go-to for team support and field excellence

CUSTOMER EXPERIENCE & SALES EXCELLENCE

• Lead your team to create buzz around Shark Ninja
• Drive footfall, boost sales, and wow customers
• Smash sales targets and coach your team to success
• Build brand love with every interaction

BRAND EXPERTISE & ADVOCACY

• Stay sharp on product knowledge and competitor insights
• Run standout demos and upsell like a pro
• Model top-tier in-store behaviour

REPORTING & INSIGHTS

• Capture key moments and product highlights through high-quality photos and video content
• Deliver daily reports showcasing campaign performance and team achievements
• Share insights, feedback, and best practices to continuously elevate team results
• Track and analyse performance data to support continuous improvement

ARE YOU OUR PERFECT PARTNER?

• Proven experience in retail management
• Confident team leader with a history of delivering results in busy environments
• Customer-obsessed with excellent communication and service skills
• Skilled in logistics, reporting, and site coordination
• Positive, self-motivated, and proactive in driving success
• Able to thrive under pressure and adapt to change
• Energetic, personable, and highly sales-focused
• Full UK driving licence
• Available to work weekends

WHAT YOU CAN EXPECT FROM US

• Competitive Salary: £36,000 - £40,000 Per Annum
• Performance Bonus 15%
• Company Car
• Company Sick Pay
• Access to a range of discounts and perks across our key partners & beyond
• Life Assurance: 4 times your annual salary
• Flexible Rewards Hub
• Development Opportunities

WHO ARE WE?

We're Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world's most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do.

POINTS TO NOTE: Whilst we strive to adhere to our closing dates, we may close the vacancy early based on interest or the progression of the role. If you're an internal candidate, remember to use your company email address to apply. Flexible working: We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role. Reasonable adjustments: We would like you to perform at your best at every stage of our recruitment process. Please contact us using talent@bluesquare.uk.com if you require any adjustments that would support you throughout your application.

Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Blue Square.

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