At a Glance
- Tasks: Drive operational excellence and manage training events with key stakeholders.
- Company: Join Blue Square, an award-winning retail marketing agency.
- Benefits: Competitive salary, performance bonus, Samsung discounts, and development opportunities.
- Other info: Be part of a supportive culture that values personal growth and teamwork.
- Why this job: Make a real impact while enhancing your project management and communication skills.
- Qualifications: Degree level education or equivalent experience in a coordinator role.
The predicted salary is between 35000 - 40000 £ per year.
Are you ready to drive operational excellence and make a real impact? As a Training Operations Manager within the MX Omnichannel function, you'll work closely with the Head of Field Training and Operations to manage, plan, and execute training events seamlessly. You'll be the central hub of coordination, connecting key stakeholders, external agencies, and the training team to ensure alignment with strategic goals. Your expertise will shine through in managing team diaries, optimizing workflows, and identifying opportunities to boost performance. If you're passionate about project management, communication, and driving team success, this is your chance to step into a role where your contributions will fuel growth and innovation.
What you'll be up to:
- Operational Excellence & Planning: Strategically manage and optimise team diaries to ensure efficient and effective coverage of events and training sessions. Plan geographically optimised schedules that align with objectives. Ensure seamless communication of activities and events to key stakeholders, maintaining high standards at the Clients Centre of Excellence.
- Event & Asset Management: Coordinate end-to-end event logistics, creating and communicating detailed briefs to trainers for first-class delivery. Responsible for all training asset management, tracking asset movement and asset recalls. Oversee the distribution and tracking of new devices to the field teams, working closely with the asset management team to ensure accountability.
- Continuous Improvement & Reporting: Review and refine processes to improve information flow, communication, and operational efficiency within training events and requirements. Manage warehouse stock items to reduce costs and boost efficiency.
Are you our perfect partner?
- You're educated to degree level or have equivalent experience in a coordinator role.
- You're equipped with outstanding communication skills.
- You're effective at diary management.
- You're highly skilled in Microsoft PowerPoint and Excel.
- You're passionate about detail and delivery.
- You're experienced or understand the telecoms/technology industry, which is essential.
- You're a strategic thinker with proven knowledge of insight and remedial actions.
- You're capable of acting autonomously while knowing when to refer matters as necessary.
What you can expect from us:
- Competitive Salary: £35,000 - £40,000 Per Annum
- Performance Bonus 10%
- Company Sick Pay
- Samsung Discounts
- Life Assurance: 4 times your annual salary
- Perkbox (Rewards Portal)
- ETHIC Values - Employee of the month: a chance to win a £500 lifestyle voucher!
- Development Opportunities - our teams have historically moved into all manner of other jobs!
Who are we?
We're Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world's most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to drive personal growth and love what they do. At the heart of our agency are our ETHIC values and we're on a mission to work with individuals who share and believe in them.
Training Operations Manager in Ottershaw employer: Brand Partnership Group
At Blue Square, we pride ourselves on being an exceptional employer that values the growth and well-being of our employees. As a Training Operations Manager, you'll thrive in a dynamic work culture that fosters collaboration and innovation, with access to competitive salaries, performance bonuses, and extensive development opportunities. Our commitment to employee satisfaction is reflected in our ETHIC values and unique perks, making this an ideal place for those looking to make a meaningful impact in the telecoms and technology industry.
StudySmarter Expert Advice🤫
We think this is how you could land Training Operations Manager in Ottershaw
✨Tip Number 1
Network like a pro! Reach out to people in the telecoms and technology industry on LinkedIn. Join relevant groups, engage in discussions, and don’t be shy to ask for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common questions related to training operations and project management. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your skills and experiences effectively!
✨Tip Number 3
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. Mention something specific from the interview to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Training Operations Manager role! We love seeing candidates who take the initiative to connect directly with us. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Training Operations Manager in Ottershaw
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Training Operations Manager role. Highlight your project management experience and any relevant achievements in diary management or event coordination.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this role. Share specific examples of how you've driven operational excellence in previous positions, and don’t forget to mention your understanding of the telecoms/technology industry!
Show Off Your Communication Skills:Since communication is key in this role, make sure your application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Brand Partnership Group
✨Know Your Stuff
Before the interview, dive deep into the company’s values and mission. Understand how they align with your own experiences and skills, especially in training operations. This will help you articulate why you're a great fit for the role.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples of how you've managed diaries and coordinated events in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to optimise workflows.
✨Communicate Clearly
Since communication is key in this role, practice articulating your thoughts clearly and concisely. Prepare to explain complex ideas simply, as you might need to convey information to various stakeholders during your time at the company.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their current training processes or how they measure success in training events. This demonstrates your strategic thinking and genuine enthusiasm for the position.
