ARE YOU THE ONE? Were looking for a bilingual (English and German) EMEA Client Services expert to join our retail excellence programme, acting as the direct link between the UK Hub, local market client and in-market partner agency. Youll manage client activity, campaigns and service delivery across your market portfolio, using your language skills and commercial focus to build trust, drive performance and deliver brilliant retail execution. WHAT YOULL BE UP TO Act as the key link between the UK Hub, market client and in-market partner agency Manage client campaigns, requests, projects and end-to-end service delivery Provide clear client updates and stakeholder communication in the relevant market language Track budgets, SLAs and KPIs to drive commercial excellence and service improvement Influence, inspire and collaborate across teams, agencies and client stakeholders Identify growth, innovation and best-practice opportunities across the EMEA Hub ARE YOU OUR PERFECT PARTNER? Fluent in English & German, both written and verbal Previous account management or customer-facing experience, ideally across European markets Able to travel and stay away from home in market for much of the working week Strong commercial awareness, critical thinking and confidence managing budgets and KPIs Excellent relationship building skills across multicultural, multi-market teams Proactive, resilient and confident managing multiple projects, priorities and stakeholders WHAT YOU CAN EXPECT FROM US Competitive Salary: £44,000 - £55,000 Per Annum + 20% Bonus Company Sick Pay + Life Assurance: 4 times your annual salary Access to a range of discounts and perks across our key partners & beyond Development Opportunities WHO ARE WE? Blue Square combines best-in-class retail solutions, seamless product activation and flexible staffing that empowers brands to maintain control of their customer experience across their distribution channels. BUILD LOVE. GROW SALES. INCREASE LOYALTY. POINTS TO NOTE: Reasonable adjustments:
We would like you to perform at your best at every stage of our recruitment process. Please contact us using
if you require any adjustments that would support you throughout your application Whilst we strive to adhere to our closing dates, we may close the vacancy early based on interest or the progression of the role Please note this is an
advert for our job vacancy, and
therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described , and may be amended at any time at the sole discretion of Blue Square If youre an
internal candidate , remember to use your company email address to apply Flexible working:
We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.
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Retail Client Services Manager - German/English Speaking in London employer: Brand Partnership Group
SharkNinja is an exceptional employer that fosters a vibrant work culture where creativity and innovation thrive. As a Retail Brand Ambassador & Content Creator, you'll enjoy unique opportunities for personal growth while working in a dynamic environment that values your contributions to customer engagement and brand storytelling. With a focus on collaboration and support, SharkNinja empowers its employees to excel and make a meaningful impact in the retail space.
