ARE YOU THE ONE?
We're looking for a bilingual (English and Italian) EMEA Client Services expert to join our retail excellence programme, acting as the direct link between the UK Hub, local market client and in-market partner agency. You'll manage client activity, campaigns and service delivery across your market portfolio, using your language skills and commercial focus to build trust, drive performance and deliver brilliant retail execution.
WHAT YOU'LL BE UP TO
Act as the key link between the UK Hub, market client and in-market partner agency
Manage client campaigns, requests, projects and end-to-end service delivery
Provide clear client updates and stakeholder communication in the relevant market language
Track budgets, SLAs and KPIs to drive commercial excellence and service improvement
Influence, inspire and collaborate across teams, agencies and client stakeholders
Identify growth, innovation and best-practice opportunities across the EMEA Hub
ARE YOU OUR PERFECT PARTNER?
Business fluency in English & Italian, both written and verbal (Spanish would be an advantage)
Previous
Client Services Manager - Bilingual Italian / English in London employer: Brand Partnership Group
SharkNinja is an exceptional employer that fosters a vibrant work culture where creativity and innovation thrive. As a Retail Brand Ambassador & Content Creator, you'll enjoy unique opportunities for personal growth while working in a dynamic environment that values your contributions to customer engagement and brand storytelling. With a focus on collaboration and support, SharkNinja empowers its employees to excel and make a meaningful impact in the retail space.
