At a Glance
- Tasks: Lead Samsung's retail success by mastering products and building strong relationships.
- Company: Join Blue Square, an award-winning retail marketing agency with a focus on innovation.
- Benefits: Enjoy a competitive salary, performance bonuses, company car, and flexible rewards.
- Other info: Flexible working options and a culture that champions inclusivity and personal growth.
- Why this job: Be the face of Samsung, inspire others, and make a real impact in retail.
- Qualifications: Retail experience, confident communication skills, and a full UK driving licence required.
The predicted salary is between 27000 - 28000 £ per year.
Love tech? Thrive on building strong relationships? Ready to represent one of the world's most iconic brands? Join us as an Omnichannel Merchandiser and become the driving force behind Samsung's retail success. You'll lead the way in-store and across contact centres, bringing product displays to life, training staff, building powerful connections, and boosting brand love.
WHAT YOU'LL BE UP TO
- PRODUCT MASTERY: You'll be the expert in all things Samsung Mobile (MX), living and breathing the latest devices, innovations, and competitive landscape. Your product knowledge will position you as a trusted voice in your stores, empowering colleagues and customers alike to make informed choices that elevate the Samsung brand and increase sales.
- RELATIONSHIP BUILDING: Strong, authentic relationships are at the core of this role. You'll build long-lasting connections with store teams, management, and key stakeholders, becoming a valued partner who drives performance and brand advocacy. From leading VIP visits to influencing decision-makers, your ability to connect will open doors and deliver results.
- TRAINING EXCELLENCE: You'll deliver training sessions that don't just inform—they inspire. Whether one-on-one or group sessions, your confident, engaging delivery will leave a lasting impact. You'll ensure colleagues are not only knowledgeable but also excited to represent Samsung's products and values.
- TERRITORY MANAGEMENT: With a large geographical area to cover, your ability to plan and prioritise is key. You'll manage your schedule with precision, ensuring every visit delivers maximum impact, whether through regular store visits, tactical activations, or high-energy roadshows. You'll work independently but remain fully connected to your team and goals.
- DATA AND COMPLIANCE: Your work will be guided by insight. Through detailed reporting of store visits, customer interactions, and training sessions, you'll provide valuable feedback and demonstrate the real impact of your efforts. By analysing mystery shop scores and performance data, you'll identify trends and opportunities to continuously improve store performance.
- CULTURE & INCLUSIVITY: You'll be more than a merchandiser - you'll be a culture champion. You'll embody and promote Blue Square's values, helping to build an inclusive, innovative, and empowering environment across the field team. Your voice and ideas will help shape a workplace where everyone can thrive.
ARE YOU OUR PERFECT PARTNER?
- You're a confident communicator with retail and merchandising experience.
- You're a self-starter who thrives on autonomy and making an impact.
- You're a data-savvy decision-maker with a sharp eye for detail.
- You're a confident and passionate communicator able to deliver in-person training sessions.
- You're comfortable managing your time to get the maximum results, working autonomously within your team.
- You're able to manage multiple stakeholders with ease across a large geographical area.
- You have a full UK driving licence and a willingness to travel.
WHAT YOU CAN EXPECT FROM US
- Competitive Salary: £27,000 - £28,000 Per Annum dependant on experience.
- Performance Bonus 15%.
- 2025 BMW SUV Company Car.
- Pre-paid card for expenses.
- Company Sick Pay.
- Access to a range of discounts and perks across our key partners & beyond.
- Life Assurance: 4 times your annual salary.
- Flexible Rewards Hub.
- Development Opportunities.
WHO ARE WE?
We're Blue Square. An award-winning retail marketing agency connecting and engaging audiences with some of the world's most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to drive personal growth and love what they do. At the heart of our agency are our ETHIC values and we're on a mission to work with individuals who share and believe in them.
POINTS TO NOTE:
- Whilst we strive to adhere to our closing dates, we may close the vacancy early based on interest or the progression of the role.
- If you're an internal candidate, remember to use your company email address to apply.
- Flexible working: We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.
- Reasonable adjustments: We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application.
- Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Blue Square.
Omnichannel Merchandiser in Leeds employer: Brand Partnership Group
At Blue Square, we pride ourselves on being an exceptional employer that champions personal growth and inclusivity. As an Omnichannel Merchandiser, you'll enjoy a competitive salary, performance bonuses, and a company car, all while working in a dynamic environment that values your contributions and fosters strong relationships. Our commitment to employee development and a culture of empowerment ensures that you will thrive as part of our team, making a meaningful impact in the retail landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Omnichannel Merchandiser in Leeds
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Brand Partnership Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Brand Partnership Group!
We think you need these skills to ace Omnichannel Merchandiser in Leeds
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Brand Partnership Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Brand Partnership Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Brand Partnership Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Brand Partnership Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
