At a Glance
- Tasks: Lead a high-impact retail programme and drive engagement across channels.
- Company: Join a dynamic team at Blue Square, a leader in innovative retail solutions.
- Benefits: Competitive salary, company sick pay, life assurance, and exclusive discounts.
- Other info: Great opportunities for personal development and career growth.
- Why this job: Make a real impact on how products are experienced and sold.
- Qualifications: Experience in managing retail programmes and strong project management skills.
The predicted salary is between 40000 - 45000 £ per year.
Ready to take ownership of a high-impact retail tiering programme and turn strategy into real results? As our Retail Programmes Manager, you’ll be at the centre of it all, working on the delivery and evolution of a flagship Ambassador programme for Samsung. You’ll connect insight, engagement and performance to shape how products are experienced, recommended and sold.
- Work on the delivery and ongoing development of the Ambassador tiering programme, driving engagement, progression and performance across retail channels.
- Manage campaigns, events and opportunities that bring the programme to life, from content creation to focus groups and incentives.
- Work closely with the Retail Programmes Executive to deliver seamless logistics, campaign execution and data management.
- Track engagement and performance, using data and insights to continuously improve results and influence strategy.
- Deliver clear, insight-led reporting, turning performance into actionable plans.
Experience managing retail, field or engagement programmes. Strong commercial mindset with the ability to interpret data and drive ROI. Highly organised with solid project management experience (Asana is a plus). Strong stakeholder management and collaboration skills.
Competitive salary of £40,000 to £45,000 per annum. Company Sick Pay + Life Assurance: 4 times your annual salary. Access to a range of discounts and perks across our key partners & beyond. Development Opportunities.
Blue Square delivers innovative retail solutions, seamless product activation and flexible staffing that help global brands stay in control of their customer experience. GROW SALES.
Program Manager (Retail) in Chertsey employer: Brand Partnership Group
At Blue Square, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Program Manager in the vibrant retail sector, you'll benefit from competitive salaries, comprehensive development opportunities, and access to exclusive discounts, all while playing a pivotal role in shaping impactful retail programmes for leading brands like Samsung. Join us to not only advance your career but also to make a meaningful difference in the customer experience landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Program Manager (Retail) in Chertsey
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Brand Partnership Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Brand Partnership Group!
We think you need these skills to ace Program Manager (Retail) in Chertsey
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Brand Partnership Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Brand Partnership Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Brand Partnership Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Brand Partnership Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
