At a Glance
- Tasks: Solve IT issues, manage Microsoft 365, and automate processes with PowerShell.
- Company: Join Brand Partnership Group, a forward-thinking tech company driving impactful change.
- Benefits: Salary up to £31,000, bonuses, sick pay, discounts, and skill development opportunities.
- Other info: Flexible working options available; great career growth potential.
- Why this job: Make a real impact while growing your automation and Azure skills in a supportive environment.
- Qualifications: Experience in IT support, knowledge of Microsoft 365, and strong problem-solving skills.
The predicted salary is between 31000 - 31000 £ per year.
ARE YOU THE ONE?
Love getting to the root of a problem, not just closing a ticket?
Join our Central Support IT Operations team and help keep our people connected, productive and secure.
As our second-line IT Operations Engineer, you'll handle service desk escalations and take ownership of day-to-day Microsoft 365, identity and device management.
Reporting to the IT Operations Manager, you'll support office staff, field managers and promoters.
Bring your technical know-how, clear communication and curiosity.
We'll give you hands-on ownership and room to grow your automation and Azure skills.
- London | 2 days on-site, 3 days remote. Permanent | Monday-Friday, 37.5 hours per week
- WHAT YOU'LL BE UP TO
- Solve escalated IT issues: find root causes, keep users updated against agreed SLAs, share fixes and cover the service desk when needed.
- Manage identity and Microsoft 365: handle joiners, movers and leavers, accounts, licences, MFA and access reviews across Entra ID and Microsoft 365 services.
- Keep devices running securely: deploy Windows and mobile devices with Intune and Autopilot, manage patching and asset records, and troubleshoot printers and office networks.
- Automate and improve: use Power Shell to simplify repetitive work, keep scripts in source control and contribute to rollouts, migrations and integrations.
- Support security and resilience: respond to alerts, report suspected incidents, help test recovery plans and gather ISO 27001 and Cyber Essentials audit evidence.
- Share knowledge and grow: keep runbooks and support articles current, help colleagues develop and build your skills supporting Azure services and automated data flows.
ARE YOU OUR PERFECT PARTNER?
- Hands-on experience in second-line IT support or IT operations.
- Working knowledge of Microsoft 365, Entra ID, Intune and Windows 11.
- Power Shell skills are highly desirable for day-to-day automation.
- Root-cause problem solving, initiative and understanding of ITIL.
- Clear communication and patience with non-technical users.
- WHAT YOU CAN EXPECT FROM US
- Salary up to £31,000 per annum + Accelerator Bonus
- Company Sick Pay + Life Assurance
- Aviva Pension
- Perk Box discounts + Samsung and HP discounts
- Opportunities to develop your automation and Azure skills
WHO ARE WE?
Brand Partnership Group empowers brands to move faster, think smarter and connect deeper.
We drive change through future-focused insights, technology and impactful partnerships.
Bridging brands and consumers to unlock growth, accelerate transformation and create meaningful, lasting impact.
- POINTS TO NOTE
- Reasonable adjustments: We would like you to perform at your best at every stage of our recruitment process. Please contact us using if you require any adjustments that would support you throughout your application
- Whilst we strive to adhere to our closing dates, we may close the vacancy early based on interest or the progression of the role
- Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Brand Partnership Group
- Flexible working: We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.
IT Operations Engineer in London employer: Brand Partnership Group - Blue Square, KRU Live , Ryse
Brand Partnership Group - Blue Square, KRU Live , Ryse is an attractive employer due to its focus on employee development and strong team culture. The company provides opportunities to work with iconic brands, fostering a sense of pride and engagement among its staff.
Contact Details:
Brand Partnership Group - Blue Square, KRU Live , Ryse Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Brand Partnership Group - Blue Square, KRU Live , Ryse values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Brand Partnership Group - Blue Square, KRU Live , Ryse might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Brand Partnership Group - Blue Square, KRU Live , Ryse!
✨Direct Apply to Brand Partnership Group - Blue Square, KRU Live , Ryse
Let's not forget to apply directly through the Brand Partnership Group - Blue Square, KRU Live , Ryse website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Operations Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Brand Partnership Group - Blue Square, KRU Live , Ryse.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Brand Partnership Group - Blue Square, KRU Live , Ryse. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Brand Partnership Group - Blue Square, KRU Live , Ryse
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
