At a Glance
- Tasks: Lead a passionate team and create an unforgettable customer experience.
- Company: Join the globally recognised fashion brand, Superdry.
- Benefits: Enjoy up to 50% off top brands and exclusive perks.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make an impact in a dynamic retail environment with a focus on individuality.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 25000 - 30000 € per year.
About Superdry
Superdry is a globally recognised fashion brand founded in 2003 in Cheltenham, England. Our story is rooted in blending British prep with Japanese-inspired graphics and vintage Americana styling. From classic to iconic, we revisit heritage pieces through a contemporary gaze. Our mission is to serve our diverse community through a premium brand that’s focused on the future, leads with craft and celebrates culture.
Role in a Nutshell
We’re on the lookout for an exceptional Assistant Store Manager to join our team at Superdry Liverpool. In this key leadership role, you’ll support the Store Manager in running daily operations, lead a passionate team, and deliver an unforgettable customer experience in a fast-paced outlet environment.
What you’ll be doing:
- Supporting the Store Manager to lead and inspire a high-performing team
- Creating a strong customer-first culture through exceptional service standards
- Coaching and mentoring your team to achieve sales and KPI targets
- Monitoring sales performance and identifying areas for improvement
- Maintaining high visual merchandising standards and stock accuracy
- Driving a proactive approach to loss prevention and minimising shrinkage
- Promoting a safe and healthy workplace aligned with OH&S legislation
About you:
- Previous experience as an Assistant Store Manager or senior Retail Sales Assistant
- Experience in a high-volume or outlet retail environment is a bonus
- Passionate about customer service and team development
- Proven ability to drive KPIs and deliver commercial results
- Strong skills in stock control and visual merchandising
- Confident communicator with excellent time management
- Motivated, adaptable, and always looking for ways to improve
Just some perks we offer:
- Generous discounts - Up to 50% off top brands like Reebok, Superdry, and Elka Collective!
- Exclusive LK Group perks - Treat yourself to savings at Daniel’s Donuts, Hommey, Snooze & more!
- Leave when it matters - Paid parental leave, volunteer leave & purchased leave options.
- Loyalty rewards - We celebrate your milestones with generous service awards!
- Well-being matters - Free access to Mental Health Professionals through our Employee Assistance Program.
- And more... Because work should come with awesome perks!
Ready to Make an Impact? Apply now and bring your leadership and passion to life at Superdry- where individuality, style and energy come together to create something truly special.
Assistant Store Manager - Superdry Liverpool employer: Brand Collective
Superdry Liverpool offers a vibrant work environment where creativity and individuality thrive. As an Assistant Store Manager, you'll benefit from generous discounts, exclusive perks, and a strong focus on employee well-being, including access to mental health professionals. With opportunities for coaching and team development, Superdry is committed to fostering a culture of growth and excellence, making it an exceptional employer in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Superdry Liverpool
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Superdry's unique style and values. This will not only help you stand out in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you, which could give you an edge over other candidates.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios related to team leadership and customer service. Practising these responses can boost your confidence during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Superdry team!
We think you need these skills to ace Assistant Store Manager - Superdry Liverpool
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fashion and customer service shine through. We want to see how your passion aligns with Superdry's mission to create an unforgettable customer experience.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially in retail management or high-volume environments. We love seeing how your skills can drive KPIs and enhance team performance!
Be Authentic:Don’t be afraid to show your personality! We value individuality at Superdry, so let us know what makes you unique and how you can contribute to our vibrant team culture.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can't wait to hear from you!
How to prepare for a job interview at Brand Collective
✨Know Your Superdry Story
Before heading into the interview, make sure you’re familiar with Superdry's brand story and values. Understand how they blend British prep with Japanese graphics and vintage Americana. This knowledge will help you connect your personal style and experience to the brand’s ethos.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully coached and mentored others in previous roles. Highlight specific instances where your leadership directly contributed to achieving sales targets or improving customer service.
✨Emphasise Customer Service Excellence
Superdry prides itself on exceptional customer service. Be ready to discuss your approach to creating a customer-first culture. Share stories that illustrate your commitment to delivering unforgettable experiences and how you’ve handled challenging situations with customers.
✨Prepare for KPI Discussions
Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be prepared to discuss how you’ve driven KPIs in past roles, particularly in high-volume environments. This will show your understanding of the commercial side of retail and your ability to contribute to Superdry's success.
