Quality & Product Compliance Manager
Quality & Product Compliance Manager

Quality & Product Compliance Manager

City of London Full-Time 60000 - 75000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and evolve quality and compliance strategies across global operations.
  • Company: Join Brand Addition, a leader in creative promotional merchandise.
  • Benefits: Competitive salary, full-time permanent role, and opportunities for travel.
  • Why this job: Make a real impact on product quality and compliance in a dynamic industry.
  • Qualifications: Proven experience in compliance or quality roles with strong leadership skills.
  • Other info: Collaborative environment with a focus on continuous improvement and professional growth.

The predicted salary is between 60000 - 75000 £ per year.

Overview

Join to apply for the Quality & Product Compliance Manager role at Brand Addition.

Location: Manchester/London | Salary Range: £60,000 – £75,000 | Reporting to: Director of Global Purchasing, Merchandising and Compliance | Contract Type: Full-time, Permanent

About Brand Addition

Brand Addition is a global leader in the creative promotional merchandise industry. We work with brands to deliver high-quality, branded products that build awareness and engagement. We are committed to quality, service, and customer satisfaction, and we are looking for a dedicated and experienced Quality & Product Compliance Manager to lead our quality and compliance agenda across global operations.

What You’ll Be Doing

  • Lead and evolve our Quality & Compliance Strategy
    • Develop and continuously improve our product compliance and quality management strategy and systems.
    • Ensure alignment with evolving regulations, client expectations, and industry best practices.
  • Coordinate Global Quality Operations
    • Represent quality across the business, ensuring consistent standards and practices.
    • Manage and support the global quality team, including oversight of the vendor quality function to align with business objectives.
  • Customer-Facing Quality Support
    • Lead customer audits, representing Brand Addition\’s quality standards and practices.
    • Support customer quality-related matters with the QA team to ensure consistency and responsiveness.
    • Act as the escalation point for quality issues, ensuring timely resolution and driving continuous improvement.
    • Champion a consistent and professional approach to customer interactions related to product quality.
  • Regulatory Compliance and Readiness
    • Stay informed of relevant regulations across markets, including ESPR, REACH, WEEE, and packaging and battery regulations.
    • Coordinate internal efforts to ensure preparedness for compliance across applicable jurisdictions and implement required changes.
  • Certified Management Systems
    • Maintain and improve our certified management systems (ISO 9001, ISO 14001, ISO 50001, ISO27001, ISO 45001).
    • Ensure internal audits are planned and undertaken effectively and issues are resolved in line with continual improvement.

Who We\’re Looking For

  • Confident and collaborative leader with a passion for product compliance, quality management, and governance.
  • Strong communication skills and the ability to influence internal and external stakeholders.
  • Hands-on, proactive approach to problem-solving and continuous improvement.
  • Experience in a business that operates through outsourced manufacturing, global procurement services and product sourcing.

Qualifications And Experience

  • Proven experience in a compliance or quality role, ideally within a business with outsourced manufacturing, global procurement, subcontract manufacturing, and product decoration/customisation.
  • Strong expertise in product and vendor compliance, including regulatory frameworks, documentation, and customer-facing activities such as issue resolution and complaints management.
  • In-depth knowledge of ISO 9001, ISO 14001, and familiarity with ISO 27001 and ISO 45001.
  • Experience managing supplier audits, product testing, and third-party inspection processes.
  • Familiarity with international regulations such as REACH, WEEE, ESPR, and packaging compliance.
  • Excellent leadership skills and experience managing cross-functional or international teams.
  • Willingness to travel occasionally to other UK and non-UK offices and supplier locations.

Job Function & Industry

  • Job function: Quality Assurance
  • Industries: Advertising Services

Note: This description excludes irrelevant notices and maintains focus on responsibilities and requirements.

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Quality & Product Compliance Manager employer: Brand Addition

Brand Addition is an exceptional employer, offering a dynamic work environment in the heart of Manchester or London, where creativity meets compliance. With a strong commitment to employee growth, we provide opportunities for professional development and leadership within a collaborative culture that values quality and innovation. Join us to be part of a global leader in promotional merchandise, where your contributions directly impact our mission of delivering excellence to our clients.
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Contact Detail:

Brand Addition Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality & Product Compliance Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand their quality and compliance strategies so you can show how your experience aligns with their goals. We want to see that you’re genuinely interested!

✨Tip Number 3

Practice your answers to common interview questions, especially those related to quality management and compliance. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Quality & Product Compliance Manager

Quality Management
Product Compliance
Regulatory Knowledge
ISO 9001
ISO 14001
ISO 50001
ISO 27001
ISO 45001
Vendor Compliance
Customer Audit Management
Problem-Solving
Leadership Skills
Cross-Functional Team Management
Communication Skills
Continuous Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Quality & Product Compliance Manager role. Highlight your experience in compliance and quality management, especially in outsourced manufacturing and global procurement. We want to see how your skills align with what we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about product compliance and quality management. Share specific examples of how you've led teams or improved processes in previous roles. Let us know why you’d be a great fit for Brand Addition!

Showcase Your Regulatory Knowledge: Since this role involves staying informed about regulations like REACH and WEEE, make sure to mention any relevant experience you have. We love candidates who can demonstrate their understanding of compliance frameworks and how they’ve applied them in real-world situations.

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload your tailored CV and cover letter directly. We can’t wait to see your application!

How to prepare for a job interview at Brand Addition

✨Know Your Regulations

Familiarise yourself with key regulations like ESPR, REACH, and WEEE before the interview. Being able to discuss these in detail will show your expertise and readiness for the role.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams or projects in the past. Highlight your hands-on approach to problem-solving and continuous improvement, as this is crucial for the Quality & Product Compliance Manager position.

✨Understand Brand Addition's Values

Research Brand Addition’s commitment to quality and customer satisfaction. Be ready to discuss how your values align with theirs and how you can contribute to their quality and compliance strategy.

✨Prepare for Customer-Facing Scenarios

Think of instances where you've handled customer audits or resolved quality issues. Be prepared to share these experiences, as they demonstrate your ability to represent the company's quality standards effectively.

Quality & Product Compliance Manager
Brand Addition

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