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For Companies At a Glance
- Tasks: Lead quality and compliance strategy, ensuring top-notch product standards globally.
- Company: Join Brand Addition, a leader in creative promotional merchandise with big-name clients.
- Benefits: Competitive salary, travel opportunities, and a chance to make a real impact.
- Why this job: Be the voice of quality, protecting customers and enhancing brand reputation.
- Qualifications: Experience in compliance or quality roles, strong leadership, and communication skills.
- Other info: Dynamic role with global reach and excellent career growth potential.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Overview
Quality & Product Compliance Manager role at Brand Addition. Reporting to the Director of Global Purchasing, Merchandising and Compliance.
Brand Addition is a global leader in the creative promotional merchandise industry. We work with brands such as Michelin, Google, ABB, Scania, Unilever, Nissan, and RBS to deliver high-quality branded products that build awareness and engagement. We are seeking a dedicated and experienced Quality & Product Compliance Manager to lead our quality and compliance agenda across our global operations.
Why This Role Matters
Robust quality systems and assurance are critical to our business and clients. Product safety, regulatory compliance, and consistent quality underpin our reputation and the trust our clients place in us. This role ensures that every product we deliver meets the highest standards—protecting our customers, our brand, and our supply chain integrity. You will be responsible for the global quality function, managing a team with direct reports across the UK and Asia, and you will act as the customer’s voice within the organisation—ensuring operations support customer requirements and expectations around product quality and compliance.
What You’ll Be Doing
Lead and Evolve our Quality & Compliance Strategy
- Develop and continuously improve our product compliance and quality management strategy and systems.
- Ensure alignment with evolving regulations, client expectations, and industry best practices.
Coordinate Global Quality Operations
- Represent quality across the business, ensuring consistent standards and practices.
- Manage and support the global quality team, including oversight of the vendor quality function to ensure alignment with business-wide objectives.
Customer-Facing Quality Support
- Lead customer audits, representing Brand Addition’s quality standards and practices across the business.
- Support customer quality-related matters, working closely with the QA team to ensure consistency and responsiveness.
- Act as the escalation point for quality issues, ensuring timely resolution and driving continuous improvement.
- Champion a consistent and professional approach to customer interactions related to product quality.
Regulatory Compliance and Readiness
- Stay informed of all relevant existing and upcoming regulations across our markets, including ESPR, REACH, WEEE, and packaging and battery regulations.
- Coordinate internal efforts to ensure the business is prepared for compliance across all applicable jurisdictions, including implementation of required changes.
Certified Management Systems
- Maintain and improve our certified management systems (ISO 9001, ISO 14001, ISO 50001, ISO27001 and ISO45001), directly supported by the Quality Systems Manager.
- Ensure internal audits are planned and undertaken effectively, and that any issues raised are successfully resolved in line with continual improvement principles.
Who We’re Looking For
- A passion for product compliance, quality management, and good governance.
- Strong communication skills and the ability to influence internal and external stakeholders.
- A hands-on, proactive approach to problem-solving and continuous improvement.
- Experience working in a business that operates through outsourced manufacturing, global procurement services and product sourcing.
Qualifications And Experience
- Proven experience in a compliance or quality role, ideally within a business that operates through outsourced manufacturing, global procurement, subcontract manufacturing, and product decoration/customisation.
- Strong expertise in product and vendor compliance, including regulatory frameworks, documentation requirements, and customer-facing activities such as issue resolution and complaints management.
- In-depth knowledge of ISO 9001, ISO 14001, and familiarity with ISO 27001 and ISO 45001.
- Experience managing supplier audits, product testing, and third-party inspection processes.
- Familiarity with international regulations such as REACH, WEEE, ESPR, and packaging compliance.
- Excellent leadership skills and experience managing cross-functional or international teams.
- Willingness to travel occasionally to other UK and non-UK offices and supplier locations.
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Elland, England, United Kingdom
#J-18808-Ljbffr
Quality & Product Compliance Manager employer: Brand Addition
Contact Detail:
Brand Addition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Product Compliance Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their quality and compliance standards, and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to quality management and compliance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your achievements effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Brand Addition.
We think you need these skills to ace Quality & Product Compliance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality & Product Compliance Manager role. Highlight your experience in compliance and quality management, especially in outsourced manufacturing and global procurement. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about product compliance and quality management. Share specific examples of how you've influenced stakeholders and improved processes in previous roles. We love a good story!
Showcase Your Regulatory Knowledge: Since this role involves staying on top of regulations like REACH and WEEE, make sure to mention any relevant experience you have. We want to know how you've navigated compliance challenges in the past and how you can bring that expertise to us.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Brand Addition!
How to prepare for a job interview at Brand Addition
✨Know Your Regulations
Familiarise yourself with the key regulations mentioned in the job description, like REACH and WEEE. Being able to discuss these confidently will show that you’re not just a fit for the role but also genuinely interested in product compliance.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams or projects in the past. Highlight your hands-on approach to problem-solving and continuous improvement, as this is crucial for the Quality & Product Compliance Manager role.
✨Understand Brand Addition's Values
Research Brand Addition and their clients. Understanding their commitment to quality and compliance will help you align your answers with their values during the interview, making you a more appealing candidate.
✨Prepare for Customer-Facing Scenarios
Think about how you would handle customer audits or quality-related issues. Be ready to discuss specific situations where you’ve resolved conflicts or improved customer satisfaction, as this will demonstrate your ability to represent the company’s quality standards effectively.
