Account Manager - Health & Beauty

Brand Addition is a business that helps global brands build culture, awareness, and meaningful connections. We extend our client values in thoughtful, sustainable, globally conscious ways to create branded moments that people love. In an industry of excess, we will lead through sustainability to generate wellbeing for generations to come. We will continue to build amazing products while strengthening careers and client relationships. Here at Brand Addition, we work across oceans and continents to build a better, brighter future for our partners, our people, and our planet.

This appointment is for an existing position that is based within our London Sites’ Health & Beauty department. You would be working within an experienced team to service an existing ‘contracted’ Health & Beauty account, managing both their offshore product development across packaging and gifting and local sourcing needs for event activations and promotions.

Who we are looking for: An experienced and driven Account Manager with previous experience of working with Luxury Health & Beauty brands; focused on providing innovative consumer led merchandise solutions across the packaging & gifting categories. With a strong passion for sales, you will work alongside a team to support you on the delivery of solutions. You will be responsible for servicing the existing luxury brands that require full-service management from design inception to delivery. You will be required to foster and facilitate growth within the clients portfolio.

Key Responsibilities:

• You will be the primary day-to-day contact for Luxury clients that sit within the Health & Beauty team portfolio.
• You will focus on the delivery of the annual sales and margin targets.
• Work to and maintain the KPI’s (Key Performance Indicators) and SLA’s (Service Level Agreements) within the accounts contract agreements.
• Effectively deal with all types of enquiries, identifying the client’s needs and providing a professional and efficient service with tight deadlines and fast turnarounds.
• Work with our in-house creative, purchasing team and approved suppliers to source great products at the best value, quoting efficiently.
• Be highly creative and able to develop products from concept through to production.
• Ensure all product development is in line with the customer’s expectations in terms of sustainability, brand guidelines, target market, luxury execution, client marketing strategy, whilst meeting the commercial requirements of Brand Addition.
• The flexibility to sit on-site at clients HQ when required (based in Central London).

Requirements for the role:

• Be of graduate calibre.
• A minimum of 5+ years’ previous Sales/Key Account Management experience; gained in a vibrant and fast-paced agency environment.
• Have a proven track record of hitting and exceeding sales targets.
• Strong track record in developing and supplying luxury packaging & gifting solutions for Luxury health & beauty brands.
• Have worked in the Luxury health & beauty brand sector and understand the importance of Brand integrity, Luxury execution and meeting the customers' standards.
• Experience of working on complex, offshore sourced projects.
• Multiple product experience across bag, packaging and gifting accessories for Retail gifting requirements.
• Project Management experience, driving briefs from development, through sampling to final delivery.
• Proven ability to maintain and grow client relationships, working with key stakeholders both junior and senior levels.
• Success in securing and growing client spend simultaneously across multiple accounts.
• Demonstrate examples of delivering high value and volume projects within specified timelines.
• Be commercially focused, with a proven ability to grow and network multiple clients.
• Have excellent communication and presentation skills (both written and verbal).
• Organisational skills and excellent attention to detail.
• Have excellent administration, communication & interpersonal skills.
• The ability to prioritise and possess good all-round computer literacy.
• Be a real team player, with personality, empathy and the drive to succeed.

Benefits:

Our Culture: Brand Addition offers you the opportunity to work in a responsible and challenging role within a dynamic, international, and ambitious environment. We’re informal but hard-working and great teamwork and collaboration are key to our success. We are all proud to be part of the BA family; we all share the same passion and dedication to the company, we champion diversity and inclusion and respect difference, because it makes us stronger. Our teams operate across oceans and collaborate across continents, leveraging diverse perspectives to create amazing things together. It may be fast-paced but it’s a fun and friendly place to work. We have a big footprint globally but remain personal and transparent. You can expect quality, sustainability, and value to be at the heart of everything that we do. You’ll have the support of a close network of colleagues and managers, and every day is different here!

Reward and recognition: We offer Global Development Opportunities - Hybrid Working - Flexible Working and a Subsidised Wellbeing Programme to name a few. Position to thrive: Whether you are early in your career or a seasoned professional, Brand Addition provides you with everything you need to excel in your job and for personal growth, to be the best version of you. We are an equal opportunities employer and encourage flexible working through family-friendly working hours.