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- Tasks: Provide hands-on desktop support and troubleshoot user issues.
- Company: Dynamic tech services company in Brentford with a focus on growth.
- Benefits: Certification support, performance reviews, overtime opportunities, and comprehensive benefits.
- Why this job: Kickstart your career with structured progression towards Microsoft certifications.
- Qualifications: 1-2 years of user support experience and troubleshooting skills.
- Other info: Great opportunity for career development and long service leave.
The predicted salary is between 28800 - 43200 £ per year.
A technology services company in Brentford is looking for a junior Desktop Support Engineer with 1–2 years of experience in user support. This role provides hands-on responsibility and structured progression towards Microsoft certifications.
Strong practical understanding of troubleshooting and desktop support is essential, as well as familiarity with Microsoft 365 administration.
The role offers certification support, performance reviews focused on career development, and a comprehensive benefits package, including overtime opportunities and annual leave for long service.
Junior Desktop Support Engineer — Career Growth & Certifications in Brentford employer: Branch Tech
Contact Detail:
Branch Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Desktop Support Engineer — Career Growth & Certifications in Brentford
✨Tip Number 1
Network like a pro! Reach out to folks in the tech community, especially those already working in desktop support. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to demonstrate your troubleshooting prowess. Bring examples of past experiences where you solved user issues effectively.
✨Tip Number 3
Stay updated with Microsoft 365! Familiarise yourself with the latest features and updates. This will not only help you in interviews but also show that you're proactive about your professional development.
✨Tip Number 4
Apply through our website! We make it super easy for you to find roles that match your skills and aspirations. Plus, it shows us you're serious about joining our team!
We think you need these skills to ace Junior Desktop Support Engineer — Career Growth & Certifications in Brentford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in user support and troubleshooting. We want to see how your skills align with the role, so don’t be shy about showcasing your familiarity with Microsoft 365 administration!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Junior Desktop Support Engineer role and how you can contribute to our team. Let us know about your career aspirations and how you see yourself growing with us.
Show Off Your Certifications: If you’ve got any relevant certifications or are working towards them, make sure to mention them! We love seeing candidates who are proactive about their professional development, especially when it comes to Microsoft certifications.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Branch Tech
✨Know Your Tech Basics
Make sure you brush up on your troubleshooting skills and desktop support knowledge. Be ready to discuss common issues you've resolved in the past, especially those related to Microsoft 365. This will show that you have a solid foundation for the role.
✨Show Your Passion for Learning
Since this position offers career growth and certification support, express your enthusiasm for professional development. Share any relevant courses or certifications you're interested in pursuing, and how they align with the company's goals.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Practice explaining your thought process when troubleshooting a problem. This will demonstrate your hands-on experience and logical approach to resolving user issues.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s support structure and opportunities for advancement. This shows that you're not just interested in the job, but also in how you can grow within the company and contribute to its success.
