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- Tasks: Lead sourcing and supplier strategy for global outsourced services, managing multi-million-pound spend.
- Company: Join a prestigious FTSE100 brand known for excellence in BPO and outsourcing.
- Benefits: Enjoy a competitive salary of £95k plus a comprehensive benefits package and hybrid work options.
- Why this job: Make a significant impact on global operations while collaborating with senior stakeholders in a dynamic environment.
- Qualifications: Strong background in BPO, outsourcing, and proven negotiation skills required.
- Other info: This role offers high visibility and the chance to shape best-in-class managed services.
The predicted salary is between 76000 - 114000 £ per year.
Senior Category Manager – BPO Services | £95,000 + Benefits Package | Prestigious Market Leading FTSE100 | West London / Surrey / Berkshire (Hybrid)
To apply & learn more please send your CV to jobsoe@bramwithconsulting.co.uk
Do you possess a strong procurement background within BPO, outsourcing, offshoring or the management of third party services? If so, this Senior Procurement Manager role represents an fantastic opportunity to step into a high-impact, strategic senior role within a globally recognised prestigious FTSE100 brand that are firmly at the top of the market in their field.
Seize this unique opportunity to lead the sourcing and supplier strategy for a range of Outsourced Services across international markets such as South Africa and India for example. You\’ll be responsible for a multi-million-pound global spend, shaping the way large-scale third-party partnerships deliver value and performance for the group.
This Senior Category Manager role is at the heart of a major customer-facing function, with huge visibility and influence across operations, procurement, and commercial leadership.
Key Responsibilities:
- Leading end-to-end sourcing and contract management for global outsourced and BPO services.
- Managing supplier strategy across onshore, nearshore and offshore delivery models.
- Driving major negotiations, commercial strategy, and long-term supplier performance.
- Partnering with senior stakeholders across procurement, customer service, commercial and tech.
- Identifying opportunities for cost optimisation, innovation and transformation in third-party delivery.
- Developing category strategies that support service excellence across digital and operational channels.=
Required Experience:
- Strong experience in BPO, outsourcing, offshoring, ITO or other third-party managed services.
- Proven ability to lead large, complex supplier negotiations and manage long-term contracts.
- Confident engaging with senior stakeholders and aligning sourcing strategies to business goals.
- Strategic mindset with strong commercial awareness and data-driven decision-making.
- Experience working across international markets or complex delivery models would be a plus.
This is a high-visibility strategic role where your work will shape how a global brand delivers best-in-class managed services. If you\’re ready to take on large-scale outsourcing challenges, have exposure to the C-suite, and make a real commercial impact this is your opportunity!
If you\’re ready to take the next step in your procurement career, contact Oskar at jobsOE@bramwithconsulting.co.uk for a confidential discussion.
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Senior Category Manager - BPO Services | £95k | W London employer: Bramwith Consulting
Contact Detail:
Bramwith Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Category Manager - BPO Services | £95k | W London
✨Tip Number 1
Network with professionals in the BPO and procurement sectors. Attend industry events or webinars to connect with potential colleagues and leaders in the field. This can help you gain insights into the company culture and expectations.
✨Tip Number 2
Research the specific challenges and trends in BPO services, especially in international markets like South Africa and India. Being knowledgeable about these areas will allow you to speak confidently about how you can contribute to the company's goals.
✨Tip Number 3
Prepare to discuss your experience with large-scale supplier negotiations and long-term contract management. Be ready to provide examples of how you've successfully driven commercial strategies and optimised costs in previous roles.
✨Tip Number 4
Familiarise yourself with the key stakeholders you might be working with in this role. Understanding their priorities and how your role aligns with their objectives can help you demonstrate your strategic mindset during discussions.
We think you need these skills to ace Senior Category Manager - BPO Services | £95k | W London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your strong procurement background, particularly in BPO, outsourcing, and third-party services. Use specific examples of your experience in managing supplier strategies and negotiations.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your strategic mindset and commercial awareness. Mention how your previous experiences align with the responsibilities of the Senior Category Manager role and how you can contribute to the company's goals.
Highlight Relevant Skills: Emphasise skills such as stakeholder management, data-driven decision-making, and your ability to drive cost optimisation and innovation. These are crucial for the role and should be evident in both your CV and cover letter.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which is essential for a high-visibility role.
How to prepare for a job interview at Bramwith Consulting
✨Showcase Your Procurement Expertise
Make sure to highlight your strong background in BPO, outsourcing, and third-party services during the interview. Prepare specific examples of past projects where you successfully led negotiations or managed supplier strategies.
✨Understand the Company’s Market Position
Research the company’s position within the FTSE100 and its competitive landscape. Be ready to discuss how your experience aligns with their goals and how you can contribute to their success in managing global outsourced services.
✨Prepare for Stakeholder Engagement Scenarios
Since this role involves partnering with senior stakeholders, prepare to discuss how you've effectively engaged with C-suite executives in the past. Think of examples that demonstrate your ability to align sourcing strategies with business objectives.
✨Demonstrate a Strategic Mindset
Be prepared to discuss your strategic approach to procurement and how you use data-driven decision-making. Highlight any experiences where you identified opportunities for cost optimisation or innovation in third-party delivery.
