ETRM PreSales & Customer Success Lead — Remote Europe in London

ETRM PreSales & Customer Success Lead — Remote Europe in London

London Full-Time 120000 - 150000 £ / year (est.) Working from home possible
Bramwith Consulting

At a Glance

  • Tasks: Prepare and deliver engaging demos to clients while ensuring their satisfaction post-sale.
  • Company: Bramwith Consulting, a leader in ETRM solutions with a remote-first approach.
  • Benefits: Competitive salary of £120-150k plus attractive OTE packages.
  • Other info: Work remotely and enjoy a flexible work-life balance.
  • Why this job: Join a dynamic team and make a real difference in customer success across Europe.
  • Qualifications: Experience in ETRM or related roles; account management experience is a plus.

The predicted salary is between 120000 - 150000 £ per year.

Bramwith Consulting is seeking an experienced ETRM PreSales / Customer Success Manager to work remotely across Europe. The role involves preparing and delivering demos to clients and ensuring post-sale customer satisfaction.

Ideal candidates will have experience in ETRM or related roles, although prior account management experience is not mandatory.

The position offers a competitive salary between £120-150k in London and includes attractive OTE packages.

ETRM PreSales & Customer Success Lead — Remote Europe in London employer: Bramwith Consulting

Bramwith Consulting is an exceptional employer that values innovation and customer success, offering a dynamic remote work environment across Europe. With a competitive salary and attractive OTE packages, employees benefit from a supportive culture that fosters professional growth and development, making it an ideal place for those looking to make a meaningful impact in the ETRM sector.

Bramwith Consulting

Contact Details:

Bramwith Consulting Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land ETRM PreSales & Customer Success Lead — Remote Europe in London

Tip Number 1

Network like a pro! Reach out to your connections in the ETRM space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

Tip Number 2

Nail that demo! Since this role involves preparing and delivering demos, practice makes perfect. Create a mock demo for a friend or family member to get feedback and refine your presentation skills.

Tip Number 3

Show off your customer success stories! Be ready to share examples of how you've ensured customer satisfaction in past roles. This will help you stand out as someone who truly understands the importance of post-sale support.

Tip Number 4

Apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows your enthusiasm and commitment to the role.

We think you need these skills to ace ETRM PreSales & Customer Success Lead — Remote Europe in London

ETRM Knowledge
Customer Success Management
PreSales Experience
Demo Preparation and Delivery
Post-Sale Customer Satisfaction
Account Management
Communication Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that are relevant to the ETRM PreSales and Customer Success role. Highlight any previous experience with demos or customer satisfaction, even if it’s not directly in ETRM.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a great fit. Don’t forget to mention why you want to work with us at StudySmarter!

Showcase Your Communication Skills:As a PreSales and Customer Success Lead, communication is key. Make sure your application is clear, concise, and free of jargon. We want to see how well you can convey your thoughts in writing!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Bramwith Consulting

Know Your ETRM Inside Out

Make sure you brush up on your knowledge of Energy Trading and Risk Management (ETRM) systems. Understand the key features, benefits, and challenges that clients face. This will help you tailor your demos and show how you can add value to their operations.

Prepare Engaging Demos

Since delivering demos is a big part of the role, practice makes perfect! Create a few demo scenarios that highlight the strengths of the product. Think about common client pain points and how your solution addresses them. The more engaging and relevant your demo, the better!

Showcase Customer Success Strategies

Be ready to discuss how you’ve ensured customer satisfaction in previous roles. Share specific examples of how you’ve turned around challenging situations or improved client relationships. This will demonstrate your proactive approach to customer success.

Ask Insightful Questions

Interviews are a two-way street, so prepare some thoughtful questions about the company’s approach to customer success and their ETRM solutions. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.