Customer Success Manager | ETRM / Energy Trading Software | UK Hybrid £55,000 to £70,000 + Bonus + Benefits I'm partnering with an established energy technology company looking to hire a Customer Success Manager to manage and grow relationships across its ETRM software customer base. The role combines Customer Success, Account Management and commercial ownership , working with major energy customers across the full customer lifecycle. The Role • Own relationships with corporate and multinational energy customers • Manage onboarding, adoption and ongoing customer engagement • Lead renewals and support contract negotiations • Identify upsell, cross sell and account growth opportunities • Coordinate with Product, Delivery and Support teams • Help customers maximise value from the ETRM platform What They're Looking For • ETRM / CTRM experience is essential • Approximately 3 to 7 years of relevant experience • Customer Success, Account Management, Functional Consulting or Implementation background • Experience with Contigo, Endur, Openlink, Allegro, Brady, Amphora or similar platforms • Understanding of power, gas or wider energy trading markets • Customer facing experience with corporate or enterprise accounts • Exposure to renewals, upselling, retention or account growth • Strong communication and stakeholder management skills Location
Customer Success Manager | ETRM / Energy Trading Software | UK Hybrid employer: Bramwith Consulting
Join a dynamic and innovative manufacturing organisation in Hemel Hempstead, where your role as a Senior Buyer will not only allow you to take ownership of strategic sourcing but also provide ample opportunities for career progression towards a Procurement Manager position. With a strong emphasis on employee development, a collaborative work culture, and competitive benefits, this company is dedicated to fostering an environment where ambitious professionals can thrive and make a significant impact in the procurement field.
