Category Manager - BPO Services | £65k | W London

Category Manager – BPO Services | £65,000 + Benefits Package | Prestigious Market Leading FTSE100 | West London / Surrey / Berkshire (Hybrid)

To apply & learn more please send your CV to jobsoe@bramwithconsulting.co.uk

Do you possess a strong indirect procurement background and knowledge / first hand experience across BPO, outsourcing, offshoring or the management of third party services? If so, this Category Manager role represents an unique opportunity to step into a dynamic role with an international scope at a major FTSE100 brand that are dominate the market withing their field.

This is your chance to further develop your BPO / Outsourcing experience by contributing to the sourcing and supplier strategy for a range of Third-Party Managed Services across markets such as South Africa, India and Eastern Europe. As the Category Manager for BPO you\’ll be responsible for a multi-million-pound global spend, shaping the way that these offshore partnerships deliver value and performance for the business.

This Category Manager role will sit within a strong outsourcing team at the centre of a key customer-facing function that have great visibility and influence across internastional operations and procurement.

Key Responsibilities:

• Manage end-to-end sourcing and contract management for global outsourced and BPO services.
• Manage the supplier strategy across onshore, nearshore and offshore delivery models.
• Drive negotiations, commercial strategy, and long-term supplier performance.
• Ensure strong stakeholders management across procurement, customer service, commercial and tech.
• Identify opportunities to optimisatise cost, innovate and transform operations through third-party sources.
• Develop procurement strategies that support high performance across business operationa and services.

Required Experience:

• 3 years + of strong Indirect procurement experience (ideally IT, Tech, Professional Services, Markeitng)
• Knowledge of how Outsourcing / Offshoring models work in practice.
• Knowledge of how Third-Party Services operate or can be leveraged to drive value / transformation.
• Any exposure to BPO, Outsourcing, Offshoring, ITO or other management of Third-Party Services would be a bonus and advantageous.
• Confident engaging with senior stakeholders and aligning sourcing strategies to business goals.
• Strategic mindset with strong commercial awareness and data-driven decision-making.

If you\’re ready to take the next step in your procurement career, contact Oskar at jobsOE@bramwithconsulting.co.uk for a confidential discussion.

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