At a Glance
- Tasks: Handle customer queries and qualify sales leads to ensure an excellent experience.
- Company: Brampton Recruitment, a dynamic team focused on customer satisfaction.
- Benefits: Hybrid working model, competitive salary, and opportunities for growth.
- Other info: Enjoy flexibility with work-from-home days after training.
- Why this job: Join a supportive team and make a real difference in customer experiences.
- Qualifications: Strong communication and IT skills, plus relevant customer service experience.
The predicted salary is between 25000 - 32000 € per year.
Brampton Recruitment is seeking a Sales Support Specialist in Stoke-on-Trent. This role involves handling customer queries, qualifying sales leads, and ensuring an excellent customer experience.
Responsibilities include:
- Managing a sales mailbox
- Processing sales orders
- Maintaining compliance with quality standards
Candidates should possess strong communication and IT skills, and relevant experience in customer service. The position offers a hybrid working model post-training, allowing work from home on designated days.
Hybrid Sales Support & Customer Experience Specialist in Stoke-on-Trent employer: Brampton Recruitment
Brampton Recruitment is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture in Stoke-on-Trent. With a hybrid working model post-training, employees enjoy the flexibility of working from home while being part of a dynamic team dedicated to delivering exceptional customer experiences. The company fosters continuous development through training opportunities, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Sales Support & Customer Experience Specialist in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Research Brampton Recruitment and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves handling customer queries, make sure you can articulate your thoughts clearly. Try mock interviews with friends or use online resources to boost your confidence.
✨Tip Number 3
Showcase your IT skills! Familiarise yourself with common sales support tools and software. If you have experience with specific platforms, be ready to discuss how you've used them to enhance customer experience.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform. It’s a great way to ensure your application gets noticed and shows your enthusiasm for the role.
We think you need these skills to ace Hybrid Sales Support & Customer Experience Specialist in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about handling customer queries, make sure your application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively engage with customers.
Tailor Your Experience:We want to see how your previous experience aligns with the responsibilities of the Sales Support Specialist role. Be specific about your past roles in customer service and how they’ve prepared you for this position.
Highlight IT Proficiency:As you'll be managing a sales mailbox and processing orders, it's crucial to showcase your IT skills. Mention any relevant software or tools you've used in the past that would be beneficial for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Brampton Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share examples of how you've handled queries in the past. Think about specific situations where you turned a negative experience into a positive one, as this will show your problem-solving abilities.
✨Familiarise Yourself with Sales Processes
Understand the sales process and be prepared to discuss how you would qualify leads and manage a sales mailbox. Research common sales tools and techniques that might be relevant to the role, so you can speak confidently about them during the interview.
✨Show Off Your IT Skills
Since strong IT skills are essential for this position, make sure you highlight any relevant software or systems you've used in previous roles. Be ready to discuss how you’ve leveraged technology to improve customer experiences or streamline processes.
✨Prepare for Hybrid Working Questions
As this role offers a hybrid working model, think about how you manage your time and stay productive when working from home. Be prepared to discuss your strategies for maintaining communication and collaboration with your team in a remote setting.
