At a Glance
- Tasks: Handle customer queries and qualify sales leads to ensure top-notch customer experience.
- Company: Brampton Recruitment, a dynamic company focused on customer satisfaction.
- Benefits: Hybrid working model, competitive salary, and opportunities for growth.
- Why this job: Join a team that values your communication skills and offers flexibility.
- Qualifications: Strong communication and IT skills with customer service experience.
The predicted salary is between 25000 - 32000 € per year.
Brampton Recruitment is seeking a Sales Support Specialist in Stoke-on-Trent. This role involves handling customer queries, qualifying sales leads, and ensuring an excellent customer experience.
Responsibilities include:
- Managing a sales mailbox
- Processing sales orders
- Maintaining compliance with quality standards
Candidates should possess strong communication and IT skills, and relevant experience in customer service. The position offers a hybrid working model post-training, allowing work from home on designated days.
Hybrid Sales Support & Customer Experience Specialist employer: Brampton Recruitment
Brampton Recruitment is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture in Stoke-on-Trent. With a hybrid working model post-training, employees enjoy the flexibility of working from home while being part of a dynamic team dedicated to delivering exceptional customer experiences. The company fosters continuous development through training opportunities, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Sales Support & Customer Experience Specialist
✨Tip Number 1
Make sure to research Brampton Recruitment and understand their values and culture. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves handling customer queries, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 3
Don’t underestimate the power of networking. Connect with current or former employees on LinkedIn to gain insights about the company and the role. They might even give you tips on how to stand out!
✨Tip Number 4
Apply through our website for a smoother process! We want to see your application, and applying directly can sometimes give you an edge. Plus, it shows you're proactive and keen on joining the team.
We think you need these skills to ace Hybrid Sales Support & Customer Experience Specialist
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about handling customer queries, make sure your application highlights your strong communication skills. We want to see how you can connect with customers and provide them with the best experience possible!
Tailor Your Experience:When you're writing your application, don’t just list your previous jobs. Instead, tailor your experience to show how it relates to sales support and customer service. We love seeing how your background fits with what we do at StudySmarter!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of your qualifications. Remember, clarity is key in both written applications and customer interactions!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Brampton Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share examples of how you've handled queries in the past. Think about specific situations where you turned a negative experience into a positive one, as this will show your problem-solving abilities.
✨Familiarise Yourself with Sales Processes
Understand the sales process and be prepared to discuss how you would qualify leads and manage a sales mailbox. Research common sales tools and techniques that might be used in the role, so you can speak confidently about them during the interview.
✨Show Off Your IT Skills
Since strong IT skills are essential for this position, make sure you highlight any relevant software or systems you’ve used before. If you have experience with CRM systems or sales order processing, be ready to discuss how you utilised these tools effectively.
✨Prepare for Hybrid Working Questions
As this role offers a hybrid working model, think about how you manage your time and productivity when working from home. Be ready to discuss your strategies for staying organised and maintaining communication with your team while remote.
