At a Glance
- Tasks: Build strong client relationships and drive revenue growth in a vibrant financial services environment.
- Company: Join a dynamic business in the financial services sector with a collaborative culture.
- Benefits: Competitive salary, bonus potential, and opportunities for professional development.
- Other info: Flexible working hours and a supportive team atmosphere.
- Why this job: Make a real impact by helping clients thrive while developing your career.
- Qualifications: Experience in account management or sales, with strong communication skills.
The predicted salary is between 28000 - 36000 £ per year.
A fantastic opportunity for an Internal Account Manager to join a vibrant business within Financial Services on a contract for 9-12 months. As the Internal Account Manager, you will be responsible for the development of business relationships and increased revenue growth in line with sales strategies to meet annual targets.
Job Description:
- Manage a retention portfolio with responsibility to grow/retain membership.
- Ensure accurate and timely administration of the existing client renewals process (across multiple products) to improve group retention and lapse rates.
- Understand a client's requirements and propose a tailored solution to meet these needs.
- Work in partnership with the New Business Sales Team to improve relationships and stakeholder service to an assigned portfolio of intermediary partners.
- Deliver Broker/Client/Employee presentations virtually/f2f where required.
- Develop and analyse data to determine clients to target.
- Maintain good relationships with new/existing clients and keep in regular contact.
- Present propositions of products to new and existing clients, promoting the advantages of these in comparison to competitors and cross/upsell where applicable.
- Understand Broker/Brokerage segmentation to help best utilise time, to maximum effect.
- Contact companies and brokers by telephone, post and email as required in line with agreed SLA's.
- Ensure CRM/Dynamics 365/Nav databases are updated and interactions logged.
- Work with the National Retention & Growth Manager to provide a report on areas including performance, sales figures, planning, competitor intelligence and any key issues or recommendations for consideration.
- Submit timely and accurate expenses/mileage submissions in line with the Expenses Policy.
- Plan diaries in line with the strategic sales plan.
- Ensure all company property is kept in good condition and full working order.
- Take ownership in continuous professional development and attend training relevant to the role.
- Ensure all e-learning modules are completed successfully.
- Adhere to and comply with all the Society's policies and procedures.
- Perform any other duties as specified from time to time by the National Retention & Growth Manager.
Candidate Requirements:
- Previous experience working as an Account Manager, Internal Account Manager, Customer Account Manager, Sales Development, B2B Retention, or similar role is essential.
- Ideally, a background in Financial Services or Insurance would be highly preferred.
- Proven track record of a strong sales performance and ability to achieve targets.
- Possess strong communication skills both written and verbal with excellent presentation skills.
- Strong phone presence and experience with high call volumes.
- Passionate brand awareness and product knowledge.
- Able to work with minimal supervision and work accurately, even under pressure.
- Confident, high energy, self-motivated and a true team player.
- Ability to understand and articulate value to a customer.
- Well-organised, with a close attention to detail and ability to prioritise.
- Strong administrative skills.
- Proficiency with MS Office.
- Experience with web presentation tools.
- Experience working with CRM platforms.
- Educated to GCSE or A level standard (including a minimum of GCSE C or equivalent in English and Maths).
This role is commutable from: Crewe, Stoke on Trent, Newcastle under Lyme, Kidsgrove, Keele, Nantwich, Shavington, Alsager, Madeley, Woore, Radway Green, Middlewich, Northwich, Holmes Chapel, Sandbach and surrounding areas.
This role would suit candidates with the following experience: Account Manager, Internal Account Manager, Customer Account Manager, Sales Development, B2B Retention, Internal Sales or similar.
Hours: Monday - Friday 8:00 am - 4:00 pm or 9:00 am – 5:00 pm.
Salary: £28,000 - £36,000 DOE + Bonus.
Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Account Manager in Crewe employer: Brampton Recruitment
Join a dynamic and supportive team as an Internal Account Manager in the heart of Financial Services, where your contributions directly impact business growth and client satisfaction. With a strong emphasis on professional development, you will have access to training opportunities and a collaborative work culture that values innovation and teamwork. Located conveniently for those commuting from surrounding areas, this role offers competitive salary packages and a vibrant workplace that fosters both personal and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Crewe
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Brampton Recruitment.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Brampton Recruitment might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Account Manager in Crewe
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Brampton Recruitment will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Brampton Recruitment. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Brampton Recruitment confidence in your short-term commitment to the role.
How to prepare for a job interview at Brampton Recruitment
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Brampton Recruitment.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Brampton Recruitment that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
