Client Accounts Assistant

Client Accounts Assistant

Stoke-on-Trent Full-Time 20000 - 24000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client accounts, process invoices, and handle tenant inquiries in a dynamic office environment.
  • Company: Join Brampton Recruitment, a leading agency connecting talent with top employers in the North West.
  • Benefits: Enjoy a competitive salary, supportive team culture, and opportunities for skill development.
  • Why this job: Make your mark in a growing property management sector while working closely with experienced directors.
  • Qualifications: AAT qualification preferred; experience in managing client accounts is essential.
  • Other info: Office-based role with a standard 9-5 schedule, perfect for those seeking stability and growth.

The predicted salary is between 20000 - 24000 £ per year.

This role is office-based and will be working closely with one of the Directors of the business.

Our client has a fantastic opportunity for an experienced Client Accounts Assistant to join their team. This is a brand-new role that has been created due to the expansion of the business. This is an ideal chance to develop a role, make it your own, and develop new skills within a niche sector. This Client Accounts Assistant role is a little bit different from the normal role as it works within a Property Management business, so you will be dealing with clients\’ monies from rents in and monies out to clients\’ accounts. This role is office-based and will involve working closely with one of the Directors of the business.

Job Description:

  • Process invoices related to property maintenance, utilities, contractors, and other expenses.
  • Prepare payment runs, ensuring timely payments to suppliers/contractors
  • Reconcile supplier statements and resolve any discrepancies
  • Raise invoices for property rental income, service charges, and other fees
  • To monitor tenant payment schedules and follow up on overdue payments
  • Assist in the reconciliation of tenant accounts and manage any related queries
  • Bank reconciliations to ensure the accuracy of financial records
  • Maintain accurate financial records for all properties, including expense tracking, tenant accounts, and revenue streams
  • To provide administrative support as needed
  • Handle tenant inquiries regarding their accounts and financial transactions
  • Liaise with clients regarding their properties

For the Client Accounts Assistant role, it would be good to see candidates with:

  • Ideally part or Full AAT qualification
  • Someone who has proven accounts experience
  • Experience of working with client accounts, managing client money is essential, so a legal or property management, accountancy practice, insurance, pension providers, or similar background is essential
  • Strong customer service focused
  • Highly detail-conscious
  • Proven experience with accounts software such as Xero
  • Team player

Hours: 9:00 am – 5:00 pm, 37.5 hours per week
Salary: £25,000 – £28,000 Per Annum DOE

Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.

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Client Accounts Assistant employer: Brampton Recruitment

Join a dynamic and expanding Property Management business as a Client Accounts Assistant, where you will have the unique opportunity to shape your role and develop new skills in a supportive office environment. With a strong focus on employee growth, our company offers a collaborative work culture, competitive salary, and the chance to work closely with experienced Directors, ensuring that your contributions are valued and recognised. Located in the heart of Stoke on Trent, we pride ourselves on fostering a positive atmosphere that encourages teamwork and professional development.
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Contact Detail:

Brampton Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Accounts Assistant

✨Tip Number 1

Familiarise yourself with property management and client accounts. Understanding the nuances of managing client money in this sector will give you an edge during interviews, as you'll be able to speak confidently about relevant experiences and scenarios.

✨Tip Number 2

Network with professionals in the property management field. Attend local events or join online forums where you can connect with others in the industry. This could lead to valuable insights and even potential referrals for the role.

✨Tip Number 3

Brush up on your accounts software skills, particularly with Xero. If you have experience with similar software, consider taking a quick online course to get familiar with Xero's specific features, as this will demonstrate your commitment to the role.

✨Tip Number 4

Prepare to discuss your customer service experience. Since this role involves liaising with clients and handling inquiries, think of examples where you've successfully resolved issues or provided exceptional service to clients in previous roles.

We think you need these skills to ace Client Accounts Assistant

Client Account Management
Financial Record Keeping
Invoice Processing
Payment Reconciliation
Attention to Detail
Customer Service Skills
Accounts Software Proficiency (e.g., Xero)
Problem-Solving Skills
Communication Skills
Time Management
Team Collaboration
Understanding of Property Management
Basic Accounting Principles
Discrepancy Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in accounts and client management. Emphasise any previous roles where you managed client money or worked within property management.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your attention to detail and customer service experience.

Showcase Relevant Qualifications: If you have an AAT qualification or experience with accounts software like Xero, make sure to mention these prominently in your application. This will demonstrate your suitability for the role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Brampton Recruitment

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Client Accounts Assistant, especially in a property management context. Familiarise yourself with processes like invoice handling, payment runs, and tenant account reconciliation.

✨Showcase Relevant Experience

Be prepared to discuss your previous experience managing client accounts or working in similar sectors. Highlight any specific software you've used, such as Xero, and how it relates to the role you're applying for.

✨Demonstrate Attention to Detail

Since this role requires a high level of accuracy, be ready to provide examples of how you've ensured precision in your past work. Discuss any methods you use to double-check your work or manage discrepancies.

✨Prepare Questions

Have a few thoughtful questions ready to ask the interviewer. This could include inquiries about the team dynamics, the company's growth plans, or how success is measured in this role. It shows your interest and engagement.

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