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- Tasks: Coordinate transport and customer service, ensuring timely deliveries and excellent communication.
- Company: Join a dynamic recruitment agency supporting various employers in the North West.
- Benefits: Enjoy a competitive salary, structured hours, and a vibrant work environment.
- Why this job: Perfect for multitaskers who thrive in fast-paced settings and love customer interaction.
- Qualifications: Experience in export documentation and strong customer service skills are essential.
- Other info: Work hours are Monday to Thursday, 7:30 am to 4:00 pm, and Friday until 3:00 pm.
The predicted salary is between 20000 - 30000 £ per year.
Our successful client is seeking an Export Coordinator to join their team. This role will be supporting the Transport Manager, it’s a very customer-facing role and will be ideal for someone who likes to be busy and someone who can multi-task. Working within the transport function this Customer Services Transport Coordinator will be working with production in preparation for when a product has been manufactured to be able to plan the despatch of the item to the customer. The role will involve liaising with hauliers to plan deliveries for the UK and also overseas transportation. Job Description for the Export Coordinator role: Liaising with production and packing departments to coordinate despatch times Planning delivery schedules in an efficient manner Contacting customers via phone and email to arrange deliveries across the UK and Europe prepare documentation for despatch of items – for export as well as UK-based, such as CMRs, Packing lists, and invoicing Working with export hauliers and overseas customers Production of delivery notes, delivery schedules,s and associated paperwork Arranging vehicles and keeping in contact with drivers Dealing with any problems which arise relating to the delivery of goods. For the Export Coordinator role, it would be good to see candidates with the following skills and experience: Must have experience of producing export documentation Experience of arranging transport with 3rd party hauliers Strong customer service skills/experience Someone who can multitask and work to deadlines Good MS office skills SAP experience is an advantage Hours: 7:30 am – 4:00 pm, Monday – Thursday, 7:30 am – 3:00 pm, Friday Salary: £25,000 -£30,000 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region
Transport and Customer Service Coordinator employer: Brampton Recruitment Ltd
Contact Detail:
Brampton Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport and Customer Service Coordinator
✨Tip Number 1
Familiarise yourself with the key export documentation required for this role, such as CMRs and packing lists. Understanding these documents will not only help you in discussions but also demonstrate your knowledge and readiness for the position.
✨Tip Number 2
Brush up on your customer service skills by practising how to handle various customer scenarios. Since this role is very customer-facing, being able to showcase your ability to manage customer expectations and resolve issues will set you apart.
✨Tip Number 3
Network with professionals in the transport and logistics industry. Engaging with others in the field can provide insights into best practices and may even lead to referrals or recommendations for the role.
✨Tip Number 4
Demonstrate your multitasking abilities during any informal conversations or interviews. Share examples of how you've successfully managed multiple priorities in previous roles, as this is a crucial skill for the Export Coordinator position.
We think you need these skills to ace Transport and Customer Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in producing export documentation and arranging transport with third-party hauliers. Use specific examples to demonstrate your strong customer service skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your multitasking abilities and experience align with the job requirements. Mention your familiarity with MS Office and any SAP experience you have.
Showcase Communication Skills: Since this role is very customer-facing, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've successfully liaised with customers or managed delivery schedules in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Transport and Customer Service Coordinator role.
How to prepare for a job interview at Brampton Recruitment Ltd
✨Showcase Your Multitasking Skills
Since the role requires someone who can juggle multiple tasks, be prepared to discuss specific examples from your past experiences where you successfully managed several responsibilities at once. Highlight how you prioritised tasks and maintained efficiency.
✨Demonstrate Strong Customer Service Experience
This position is very customer-facing, so it's crucial to convey your customer service skills. Share anecdotes that illustrate your ability to handle customer inquiries, resolve issues, and maintain a positive relationship with clients.
✨Familiarise Yourself with Export Documentation
As the role involves producing export documentation, brush up on your knowledge of CMRs, packing lists, and invoicing. Be ready to discuss your experience with these documents and any relevant software you've used, such as SAP.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding delivery issues. Think of scenarios where you had to deal with unexpected challenges and how you resolved them, demonstrating your critical thinking and communication skills.
