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For Companies At a Glance
- Tasks: Support a busy Transport Office with customer queries and manage key accounts.
- Company: Join a forward-thinking family business in quality Road Transport and Distribution services across the UK.
- Benefits: Enjoy a competitive salary, company training, and a supportive team environment.
- Why this job: Be part of a dynamic team delivering excellent customer service while gaining valuable experience.
- Qualifications: IT literacy and strong communication skills are essential; transport experience is a plus.
- Other info: Full training provided; Monday to Friday hours for a balanced work-life.
The predicted salary is between 25400 - 26000 £ per year.
A long-established, forward-thinking family business providing quality-assured Road Transport and Palletised Distribution services throughout the UK, is offering an opportunity for a reliable, detail-driven administrator to support a busy Transport operation in delivering excellent customer service to valued clients.
This position will involve a variety of duties, which will include:
- Supporting our busy Transport Office by answering telephone calls and emails from customers and following up their queries in a professional manner
- Account Management for several key customers
- Assisting with the sourcing of backloads for our fleet of national delivery vehicles
- Using our Qargo IT System to capture consignment details for backloads and for deliveries for a small number of customers who choose to send their delivery specifications via email, rather than via our web portal
- Driver liaison, in relation to their allocated deliveries/collections
- Preparing daily delivery performance reports for several clients
- Following up queries to ensure timely payment of customer invoices
Company-specific training will be provided to the successful candidate, who will ideally have the following skills/experience:
- IT Literacy: IT skills and experience are essential, together with the ability to become skilled in the operation of our Qargo Traffic Management System, and the Palletforce IT System, which are integral to our Business
- Organisational Ability and Attention to Detail: In a busy and fast-moving environment, these skills are essential in ensuring the accuracy and completeness of information, and the provision of the highest standards of service to our valued customers
- Communication Skills: The ability to communicate effectively, on the telephone, in writing and in person, in a professional manner is a pre-requisite to this role
- Teamwork: Your ability to work as part of a team is fundamental
- UK Geographical Knowledge: would be an advantage for this role, but is not essential, as our Traffic Management System incorporates a mapping platform, which gives visual representation of delivery/collection locations
- Transport Experience: would be helpful in this role, although full training will be given to the successful candidate
Hours: Monday-Friday. 9:00am – 6:00pm
Salary: £25,400 – £26,000 per Annum
Transport Administrator employer: Brampton Recruitment Ltd
Contact Detail:
Brampton Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator
✨Tip Number 1
Familiarise yourself with the Qargo IT System and other relevant transport management software. Even if you haven't used them before, showing a willingness to learn and adapt can set you apart from other candidates.
✨Tip Number 2
Brush up on your communication skills, especially over the phone and via email. Practice responding to customer queries in a clear and professional manner, as this will be crucial in your role.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock daily delivery performance report. This will not only help you understand the role better but also show your proactive approach during interviews.
✨Tip Number 4
Research the company and its services thoroughly. Understanding their operations and customer base will allow you to tailor your discussions and show genuine interest in the position.
We think you need these skills to ace Transport Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Transport Administrator role. Emphasise your IT literacy, organisational abilities, and communication skills, as these are key for the position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your attention to detail and ability to work in a team, and provide examples of how you've successfully managed customer queries or supported transport operations in the past.
Showcase Relevant Experience: If you have any previous experience in transport administration or customer service, make sure to highlight this in your application. Even if you lack direct experience, relate any similar roles or responsibilities you've held.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Brampton Recruitment Ltd
✨Showcase Your IT Skills
Since the role requires proficiency in IT systems, be prepared to discuss your experience with similar software. Familiarise yourself with the Qargo Traffic Management System and express your willingness to learn quickly.
✨Demonstrate Organisational Skills
Highlight your ability to manage multiple tasks efficiently. Provide examples from previous roles where you successfully handled busy environments while maintaining attention to detail.
✨Communicate Effectively
Practice clear and professional communication. During the interview, ensure you articulate your thoughts well, as strong communication skills are essential for this position.
✨Emphasise Teamwork
Be ready to discuss your experiences working in a team. Share specific instances where you collaborated with others to achieve a common goal, as teamwork is fundamental in this role.
