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For Companies At a Glance
- Tasks: Engage with B2B customers, manage queries, and promote exciting products.
- Company: Fast-growing business known for fantastic product choice and sensational service.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Join a dynamic team and make a real impact in customer service.
- Qualifications: Experience in telesales or customer service is essential; confident phone skills required.
- Other info: Monday to Friday hours with a vibrant workplace culture.
The predicted salary is between 25000 - 26000 £ per year.
Our client is a fast-growing, dynamic, and interesting business offering fantastic product choice, great brands and sensational service.
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
Customer led, professional, friendly, and innovative, our client is going from strength to strength with ambitious plans to continue their growth path.
Job Description:
Contact with B2B customers, working from a call list to keep in touch with customers, ensuring they have received company catalogue, discussing promotions, new products and dealing with customer account queries
Customer Service, including Navera website orders for B2C Customers managing email queries
Maintaining customer database and email contacts
Assisting customers with online ordering through our website
Prospecting to B2B customers that have opened an account however have yet to place an order.
Ensuring that all new customers have all information and literature they require
Dealing with daily queries from customers via phone and email
Customer focused projects as and when required It would be good to see candidates with:
Telesales, upselling, cross-selling, customer service, internal sales, sales support or similar experience is essential
Confident telephone manner
Excel skills
Presentation of work
Hands on
Self-motivated
Team player Hours: Monday – Friday, 8:30am – 5:00pm
Salary: £25,000 – £26,000 Per Annum
Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region
Telemarketing Agent employer: Brampton Recruitment Ltd
Contact Detail:
Brampton Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telemarketing Agent
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out as a candidate.
✨Tip Number 2
Practice your phone skills! Since this role is all about telemarketing, grab a friend and do some mock calls. Focus on being friendly and professional, just like the job description suggests.
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or attend local events. You never know who might have a lead on a job or can give you insider tips about the company.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about landing that telemarketing gig!
We think you need these skills to ace Telemarketing Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any telesales or customer service experience you have, as this will show us you're a great fit for the role.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention specific reasons why you want to join us and how you can contribute to our growth.
Show Off Your Communication Skills: Since the role involves a lot of customer interaction, make sure your application showcases your excellent communication skills. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive!
How to prepare for a job interview at Brampton Recruitment Ltd
✨Know Your Product Inside Out
Before the interview, make sure you’re familiar with the company’s products and services. This will help you discuss promotions and new offerings confidently, showing that you’re genuinely interested in what they do.
✨Practice Your Phone Skills
Since this role involves a lot of phone communication, practice your telephone manner. Try role-playing with a friend or family member to get comfortable discussing customer queries and upselling techniques.
✨Showcase Your Customer Service Experience
Be ready to share specific examples from your past roles where you’ve excelled in customer service. Highlight any experience with B2B customers, as this will resonate well with the interviewer.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company’s growth plans and how you can contribute. This shows your enthusiasm and helps you gauge if it’s the right fit for you.