PA Assistant in Stoke-on-Trent

A fantastic opportunity has arisen for a Management Assistant to support the Commercial Director in a fast-paced manufacturing business. The role will be to deliver high-quality PA, administrative & project support to the Commercial Director & Sales Directors of the UK Insulation Boards division, enabling the Commercial Management Team & their teams to operate efficiently & effectively.

The role works predominantly in direct support of the Commercial Director, acting on their behalf when appropriate. It plays a key role in developing, maintaining & improving administrative processes & systems, providing high-quality management support to help the Senior Commercial Management Team operate effectively in their field-based roles.

Job Description:

• Provide comprehensive PA support to the Commercial Director & Sales Directors, including proactive diary management & coordination of meetings.
• Act as a key point of contact, responding on behalf of senior stakeholders where appropriate & ensuring timely follow-up of actions.
• Coordinate complex travel arrangements, accommodation, meetings & hospitality, both in the UK & internationally.
• Manage general administrative activities to support the efficient running of the Commercial Management Team.
• Prepare, format & support the creation of professional presentations, reports & management documents.
• Attend meetings as required, producing accurate minutes, action logs & timely distribution of documentation.
• Collate, review & distribute agendas, papers & reports in line with agreed timescales.
• Build & maintain effective working relationships with internal stakeholders, customers & external contractors.
• Send out price lists, price increase and surcharge letters, and prepare, raise, and distribute rebate letters as required.
• Provide support with ordering office stationery and essential refreshments, including coffee, sugar, and lunches.
• Plan, coordinate & support corporate events, customer hospitality & internal meetings.
• Liaise with event organisers, venues & suppliers to manage logistics, budgets & timelines.
• Work closely with the Marketing team to support exhibitions, conferences & external events.
• Maintain active memberships with trade bodies by renewing annually, keeping certificates up to date, and monitoring key dates for related events.
• Produce regular & ad-hoc reports for the Commercial Director using SAP/BI & other business systems.
• Analyse & present sales & performance data in clear, professional formats.
• Create & maintain monthly management presentations using Excel & PowerPoint.
• Prepare, draft & quality check surveys, reports, statistics & other commercial documentation.

Candidate Requirements:

• Educated to GCSE level (Grade C / 4 or above) or equivalent; further education or professional PA/Business Administration qualifications desirable.
• Significant & recent experience in a Management Assistant, PA, Executive Assistant or Senior Administrator in a role supporting senior leaders.
• Advanced user of Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint & Teams, with confidence using shared documents & collaboration tools.
• Strong experience managing data accuracy, reporting & dashboards.
• Confident working with reporting tools, spreadsheets & presentations, including manipulation of data for management information.
• Experience working with expenses systems desirable.
• Comfortable working in a fast-paced, changeable & hybrid working environment.
• Full valid UK driving licence is essential.
• Valid passport is essential as occasional travel to Europe.

This role would suit candidates with the following experience: PA, Management Assistant, Executive Assistant, Business Administration, EA, Senior Administrator, Senior Secretary.

Hours: Monday – Friday, 8:00 am – 4:00 pm

Salary: up to £35,000 Per Annum

The role will start onsite, then once comfortable in the role, it will move to hybrid 2 days at home, 3 days in the office.