At a Glance
- Tasks: Manage client relationships and drive revenue growth in a vibrant financial services environment.
- Company: Join a dynamic business with a focus on collaboration and innovation.
- Benefits: Competitive salary, bonus potential, and opportunities for professional development.
- Other info: Flexible working hours and a supportive team culture await you!
- Why this job: Make a real impact by helping clients thrive while developing your career.
- Qualifications: Experience in account management or sales, strong communication skills, and a passion for customer service.
The predicted salary is between 28000 - 36000 £ per year.
A fantastic opportunity to join a vibrant business within Financial Services on a contract for 9-12 months. You will be responsible for the development of business relationships and increased revenue growth in line with sales strategies to meet annual targets.
Job Description:
- Manage a retention portfolio with responsibility to grow/retain membership.
- Ensure accurate and timely administration of the existing client renewals process (across multiple products) to improve group retention and lapse rates.
- Understand a client's requirements and propose a tailored solution to meet these needs.
- Work in partnership with New Business Sales Team to improve relationships and stakeholder service to an assigned portfolio of intermediary partners.
- Deliver Broker/Client/Employee presentations virtually/f2f where required.
- Develop and analyse data to determine clients to target.
- Maintain good relationships with new/existing clients and keep in regular contact.
- Present propositions of products to new and existing clients, promoting the advantages of these in comparison to competitors and cross/upsell where applicable.
- Understand Broker/Brokerage segmentation to help best utilise time to maximum effect.
- Work with the Sales Team to ensure an appropriate level of knowledge is obtained to provide a good level of service to stakeholders.
- Contact companies and brokers by telephone, post and email as required in line with agreed SLAs.
- Ensure CRM/Dynamics 365/Nav databases are updated and interactions logged.
- Work with the National Retention & Growth Manager to provide a report on areas including performance, sales figures, forward planning, competitor intelligence and any key issues or recommendations for consideration.
- Submit timely and accurate expenses/mileages submissions in line with the Expenses Policy.
- Plan diaries in advance in line with strategic sales plan.
- Ensure all company property is kept in good condition and full working order.
- Take ownership in continuous professional development and attend training relevant to the role.
- Ensure all e-learning modules are completed successfully.
- Adhere and comply with all the policies and procedures.
- Perform any other duties as specified from time to time by the National Retention & Growth Manager.
Candidate Requirements:
- Previous experience working as an Account Manager, Internal Account Manager, Customer Account Manager, Sales Development, B2B Retention or similar role is essential.
- Ideally a background in Financial Services or Insurance would be highly preferred.
- Proven track record of a strong sales performance and ability to achieve targets.
- Possess strong communication skills both written and verbal with excellent presentation skills.
- Strong phone presence and experience of high call volumes.
- Passionate brand awareness and product knowledge.
- Able to work with minimal supervision and work accurately, even under pressure.
- Confident, high energy, self-motivated and a true team player.
- Ability to understand and articulate value to a customer.
- Well-organised, with a high attention to detail and ability to prioritise.
- Strong administrative skills.
- Proficiency with MS Office.
- Experience with web presentation tools.
- Experience with working with CRM platforms.
- Educated to GCSE or A level standard (including a minimum of GCSE C or equivalent in English and Maths).
This role is commutable from: Crewe, Stoke on Trent, Newcastle under Lyme, Kidsgrove, Keele, Nantwich, Shavington, Alsager, Madeley, Woore, Radway Green, Middlewich, Northwich, Holmes Chapel, Sandbach and surrounding areas.
Hours: Monday - Friday 8:00 am - 4:00 pm or 9:00 am – 5:00 pm.
Salary: £28,000 - £36,000 DOE + Bonus.
Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire and Cheshire regions.
Internal Account Manager in Crewe employer: Brampton Recruitment Ltd
Join a dynamic team as an Internal Account Manager in the heart of Financial Services, where your contributions directly impact business growth and client satisfaction. Our vibrant work culture fosters collaboration and innovation, offering you ample opportunities for professional development and career advancement. With competitive salaries and a supportive environment, we ensure that our employees thrive while making meaningful connections with clients across the Stoke on Trent, Staffordshire, and Cheshire regions.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager in Crewe
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for an Internal Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly, so you can confidently discuss how your experience aligns with their needs. Practise your presentation skills too, as you'll likely need to showcase your ability to communicate effectively with clients.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to show your genuine interest in the role and the company.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Internal Account Manager in Crewe
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience as an Internal Account Manager. We want to see how your skills align with the job description, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since strong communication is key for this role, let your writing reflect that! Use clear, concise language in your application and make sure to proofread for any errors. We love a well-presented application!
Highlight Your Sales Experience:We’re looking for someone with a proven track record in sales, so be sure to include specific examples of how you’ve achieved targets in previous roles. Numbers speak volumes, so don’t shy away from sharing your successes!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this fantastic opportunity!
How to prepare for a job interview at Brampton Recruitment Ltd
✨Know Your Numbers
As an Internal Account Manager, you'll need to demonstrate your understanding of sales performance metrics. Brush up on your past achievements and be ready to discuss specific figures that showcase your ability to meet or exceed targets.
✨Tailor Your Approach
Familiarise yourself with the company's products and services. Be prepared to propose tailored solutions during the interview, showing how you can meet client needs effectively. This will highlight your proactive approach and understanding of the role.
✨Showcase Your Communication Skills
Since strong communication is key in this role, practice articulating your thoughts clearly. Prepare to discuss how you've successfully managed client relationships in the past, and consider using examples that demonstrate your presentation skills.
✨Be Data-Driven
The job involves analysing data to target clients effectively. Come prepared with examples of how you've used data in previous roles to drive decisions or improve outcomes. This will show your analytical skills and strategic thinking.
