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For Companies At a Glance
- Tasks: Coordinate patient care and health checks for individuals with complex health needs.
- Company: Join a thriving Primary Care Network dedicated to high-quality patient care.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional development.
- Why this job: Make a real difference in patients' lives while working in a collaborative healthcare setting.
- Qualifications: Experience in health or social care, excellent communication skills, and a compassionate approach.
- Other info: Dynamic role with strong career growth potential in the healthcare sector.
The predicted salary is between 22788 - 25132 £ per year.
The Care Coordinator plays a pivotal role within the Primary Care Network (PCN) and GP practices, ensuring that patients receive well-organised, person-centred, and proactive care. This role focuses on individuals with Serious Mental Illness (SMI), Learning Disabilities (LD), and those living with long-term or complex health needs, supporting coordination of health checks, reviews, and care planning across primary, community, and secondary care services. The postholder supports the PCN to deliver high-quality care in line with NHS England's Enhanced Services, QOF, and Integrated Neighbourhood Team objectives.
Main duties of the job
- This role supports the coordination and delivery of key health checks and long-term condition reviews across the GP practice and PCN.
- You will oversee SMI and Learning Disability annual health checks, ensuring core assessments are completed, follow-up actions arranged, and communication is accessible for patients, carers, and support teams.
- You will help organise reviews for diabetes, respiratory disease, hypertension, heart conditions, CKD, endocrine disorders, and frailty, including falls reviews, medication checks, and home visits for house-bound patients.
- The role also supports cancer care reviews, NHS Health Checks, screening programmes, contraception and women's health reviews, men's health awareness, and coordination of routine and seasonal immunisations.
- You will provide care coordination and navigation, acting as a point of contact for patients and carers, supporting post-discharge follow-up, and ensuring smooth transitions between primary, community, and secondary care.
- Working within multidisciplinary teams, you will help track and complete actions, support proactive case finding, and contribute to effective communication that promotes engagement and self-management.
- The role involves maintaining accurate clinical records, supporting QOF, DES, and IIF reporting, and contributing to audits and service improvement.
- You will work closely with GPs, nurses, HCAs, PCN staff, community mental health and LD teams, secondary care, and local voluntary sector partners.
About us
Bramhall and Cheadle Hulme Primary Care Network (PCN) is a thriving network of GP practices located in the Stockport area, committed to delivering high-quality, patient care. We aim to provide innovative and coordinated care, enhancing services for patients while promoting preventative healthcare and managing long-term conditions. Our network is built on strong collaboration between member practices, local health services, and community partners. By working closely together, we aim to streamline patient care and improve access to essential services.
Job responsibilities
- You will coordinate and support the delivery and follow-up of all key health checks within the GP practice and PCN.
- This includes managing Serious Mental Illness (SMI) annual health checks by tracking completion of all core elements such as blood pressure, BMI, blood tests, lifestyle screening, medication reviews, and side-effect monitoring.
- You will liaise with mental health services to ensure follow-up actions, including ECGs and vaccinations, and promote engagement through reminders and reasonable adjustments.
- For Learning Disability (LD) annual health checks, you will organise invitations and follow-up for patients aged 14+, ensuring physical, mental health, medication, and lifestyle assessments are completed, while working closely with LD teams, carers, and advocates to support accessible communication.
- You will support the scheduling and coordination of long-term condition reviews, including diabetes, respiratory conditions, hypertension, heart failure, CHD, CKD, thyroid disorders, and other endocrine conditions.
- This also includes coordinating frailty assessments, falls reviews, medication checks, CGAs, and arranging home visits for housebound or care-home residents.
- You will assist with cancer care reviews, encourage participation in national screening programmes, support NHS Health Checks for adults aged 40-74, and monitor patients with raised cardiovascular risk.
- You will also help coordinate women's and men's health reviews, including cervical screening, contraception, postnatal checks, menopause care, and prostate health, along with supporting routine and seasonal immunisation programmes.
- As part of supporting SMI Annual Health Checks, the post-holder will also undertake venipuncture (blood taking) once trained and deemed competent, ensuring timely completion of required blood tests.
- The role includes a commitment to completing any additional clinical training needed to support safe, effective patient care for example training related to physical health monitoring, ECG support, or other relevant skills in line with service needs.
- Ongoing development will be encouraged to enhance the quality of assessments carried out during SMI reviews and other health checks.
- The role involves providing care coordination and navigation for patients and carers, ensuring smooth transitions between hospital, community, and practice teams, managing post-discharge follow-up and medication reconciliation, and escalating concerns to clinical staff when required.
- You will work collaboratively within multidisciplinary team meetings, track agreed actions, and support proactive case-finding for high-risk or complex patients.
- Effective communication with patients, carers, and professionals is essential, including use of accessible formats and promoting self-management and shared decision-making.
- You will maintain accurate clinical records using EMIS, support QOF, DES, and IIF monitoring and reporting, and contribute to audits and service improvement work.
- Key working relationships include GP practice teams, PCN colleagues, community mental health and LD teams, secondary care services, and voluntary and community organisations.
Person Specification
- Experience in health, social care, or community services
- Understanding of SMI, LD, and long-term conditions
- Excellent communication and interpersonal skills
- Ability to manage a caseload and prioritise workload
- Compassionate, patient-centred approach
- Experience in primary care or PCN settings
- Knowledge of NHS frameworks (QOF, DES)
- Familiarity with EMIS/SystmOne
- Training in care navigation or personalised care
- Awareness of safeguarding and equality legislation
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
PCN Care Coordinator in Stockport employer: Bramhall and Cheadle Hulme Primary Care Network
Contact Detail:
Bramhall and Cheadle Hulme Primary Care Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PCN Care Coordinator in Stockport
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare sector. Attend local events, join online forums, or even hit up social media groups related to PCN roles. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice makes perfect! Before your interview, do some mock interviews with friends or family. Focus on common questions for care coordinator roles, especially around patient care and coordination. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, make sure to express why you're excited about the role. Talk about your commitment to patient-centred care and how you can contribute to the team’s goals at Bramhall and Cheadle Hulme PCN.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a better chance to review your skills and experience. Plus, it’s the best way to stay updated on any new opportunities that pop up!
We think you need these skills to ace PCN Care Coordinator in Stockport
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the PCN Care Coordinator role. Highlight your experience in health and social care, especially with SMI and LD, to show us you’re the right fit!
Showcase Your Skills: Don’t just list your qualifications; give us examples of how you've used your communication and organisational skills in previous roles. We want to see how you can manage a caseload and prioritise effectively.
Be Person-Centred: Since this role is all about providing person-centred care, share any experiences where you’ve put patients at the heart of your work. This will help us understand your compassionate approach.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Bramhall and Cheadle Hulme Primary Care Network
✨Know Your Stuff
Make sure you brush up on your knowledge of Serious Mental Illness (SMI) and Learning Disabilities (LD). Familiarise yourself with the key health checks and long-term condition reviews mentioned in the job description. This will show that you're not just interested in the role, but that you understand the specific needs of the patients you'll be working with.
✨Showcase Your Communication Skills
As a Care Coordinator, effective communication is crucial. Prepare examples of how you've successfully communicated with patients, carers, and multidisciplinary teams in the past. Think about times when you had to adapt your communication style to ensure everyone understood, especially when dealing with complex health needs.
✨Demonstrate Your Organisational Skills
This role involves coordinating various health checks and reviews, so be ready to discuss how you manage your workload and prioritise tasks. Share specific strategies or tools you use to stay organised, and maybe even mention a time when your organisational skills made a significant difference in patient care.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. These might involve handling difficult situations with patients or coordinating care across different services. Practice responding to these types of questions by thinking through potential challenges you might encounter in the role and how you would address them effectively.
