Production Lead

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our offerings.

Job Description:

Monday - Friday, rotating 0600-1400 & 1400-2200

Key Responsibilities May Include:

• Lead by example within the assigned functional area, offering guidance and support to peers, troubleshooting issues, and ensuring smooth production operations.
• Actively support production activities, stepping in during shifts or breaks to maintain workflow and operational continuity.
• Collaborate with plant administration to ensure adherence to established policies and procedures, promoting consistency and operational compliance.
• Assist Plant leadership in enforcing policies and procedures to maintain inventory accuracy and ensure operational efficiency.
• Act as the subject matter expert for specialized areas, such as forklift operations, pallet sorting, or repair lines, providing expertise and ensuring best practices are followed.
• Fulfill assigned production duties, ensuring quality and efficiency in line with plant performance goals.
• The primary purpose of the role is to support the Site Lead and promote continuous improvement in production, safety, and quality metrics, providing leadership to operations teams on site.
• Build and maintain good relations with third-party management teams.
• Supervise, develop, and coach employees to build and maintain good relationships with third-party management teams.
• Drive continuous improvement via systemic change based on data and root cause analysis.
• Own and control all quality-related issues on their site/shift.
• Drive a zero-harm culture within the site/shift.
• Conduct tours using the 1-CHEP Management Observation Tool (MOT).
• Lead root cause analysis of all incidents on shift.
• Share knowledge across business areas and adapt to new situations.
• Manage yard and warehouse movements, delegating tasks to FLT drivers as needed.
• Hold daily shift briefs, report plant KPIs, and monitor responses related to safety and production.
• Own controls on safety, quality, and production.
• Monitor employee holidays and absence levels according to company policies.
• Deputize for the Site Lead in their absence.

Skills to succeed in the role: Active Learning, Adaptability, Cross-Functional Work, Curiosity, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Problem Solving.

We are an Equal Opportunity Employer, committed to a diverse workforce where everyone is treated fairly, with respect, and has opportunities for growth. We do not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.