Global Crisis Management Lead

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

We are seeking a seasoned professional to lead and drive our global Crisis Management and Resilience programs. This role requires a strategic thinker with deep expertise in risk, compliance, and crisis leadership, capable of influencing across a matrixed organization and engaging with both internal and external stakeholders.

Key Responsibilities May Include

• Provide strong leadership and direction by setting clear objectives and priorities across the Crisis Management disciplines.
• Have accountability for the tactical implementation of Crisis Management Frameworks/ management systems ensuring that the implementations are in line with the business objectives and its risk appetite.
• Ensure there is appropriate change management, training and communication activities ensuring adequate business involvement, ensuring long term sustainability and continuous improvement.
• Deputise for the Global Safety, BCM, & Security Executive when and where required.

Crisis Management

• Play a key leadership role in the organisational response to major incidents and disruptive events.
• Coordinate regional Crisis Management efforts to ensure consistency of engagement / escalation across all areas of the business (internal and external facing). Implement an incident and Crisis Management Framework that caters for bronze (country), silver (region) and gold (global) response structures.
• Ensure global Crisis Management capability (e.g., in the form of a community of trained and competent Crisis Managers).

Experience

• 10+ years of experience in risk and compliance, with a strong foundation in regulatory frameworks and governance.
• 10+ years of hands-on experience managing and driving Crisis Management (CM) programs at a global or regional level.
• Proven track record in incident and crisis management at a senior leadership level.
• Demonstrated leadership capabilities in strategy development, change management, stakeholder influence, and executive communication.
• Experience working effectively in matrixed environments and cross-functional teams.
• Familiarity with external certification bodies and regulatory engagement.

Skills and Knowledge

• Strong ability to design, implement, and support global resilience programs that align with business objectives.
• Skilled in influencing senior stakeholders and building trusted relationships across internal and external networks.
• A highly effective leader with the ability to navigate complex environments, manage competing priorities, and deliver under pressure.
• A proactive change agent, capable of identifying opportunities for continuous improvement and driving transformation.
• Excellent interpersonal and communication skills, with the ability to clearly articulate direction and expectations both verbally and in writing.
• Demonstrated success in developing and coaching teams, with a passion for talent development and performance management.
• Proven ability to handle sensitive and confidential information with discretion and professionalism.

Remote Type

Hybrid

Skills to succeed in the role

Active Learning, Adaptability, Business Continuity, Crisis Management, Cross-Functional Work, Curiosity, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Internal Auditing, Problem Solving, Project Delivery, Stakeholder Engagement, Strategic Planning

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.