Systems Support Analyst

Systems Support Analyst

Full-Time 38000 - 40000 £ / year (est.) No working from home possible
BramahHR Ltd

At a Glance

  • Tasks: Manage and support key operational systems while providing user assistance.
  • Company: Dynamic organisation focused on improving business-critical software.
  • Benefits: 33 days leave, bonus scheme, health cash plan, and career development.
  • Other info: Hybrid work model with excellent opportunities for career growth.
  • Why this job: Join a team where your problem-solving skills can shine and make a real impact.
  • Qualifications: Experience with business systems and strong attention to detail required.

The predicted salary is between 38000 - 40000 £ per year.

We're looking for a Systems Support Analyst to help maintain, improve and support key operational systems across the business.

About the candidate

We're looking for someone with previous experience administering business systems and supporting users across a busy organisation. You'll have strong problem‑solving skills, excellent attention to detail and the confidence to work with stakeholders at all levels. Experience with property management or enterprise systems such as Entrata, Yardi, StarRez, Kinetic or similar would be highly beneficial.

Salary: up to £40K

Hybrid: 1 day per week WFH

Location: near Shepards Bush London

What you'll do

  • Manage and maintain core business systems to ensure smooth day‑to‑day operation
  • Provide user support, troubleshoot issues and manage support tickets
  • Configure system settings, workflows and user permissions
  • Support system upgrades, testing and new feature releases
  • Assist with data migration, validation and reporting
  • Deliver training and guidance to users
  • Create and maintain system documentation
  • Work closely with internal teams to improve processes and system performance

Benefits

  • 33 days annual leave including bank holidays
  • Bonus scheme
  • Health cash plan and virtual GP access
  • Enhanced maternity, paternity and family‑friendly benefits
  • Company sick pay
  • Employee discounts and wellbeing initiatives
  • Career recognition and development opportunities

If this sounds like your next opportunity, we'd love to hear from you apply today!

Systems Support Analyst employer: BramahHR Ltd

Join a prestigious organisation in the education sector as a Recruitment & Compliance Coordinator, where you will play a vital role in ensuring the highest standards of safeguarding and compliance. Enjoy a supportive work culture that values your expertise and offers opportunities for professional growth, all while working term time only plus two weeks, allowing for a great work-life balance. This is an excellent chance to contribute to a meaningful mission while being part of a dedicated team committed to making a difference in the lives of students and staff alike.

BramahHR Ltd

Contact Details:

BramahHR Ltd Recruitment Team

We think you need these skills to ace Systems Support Analyst

Systems Administration
User Support
Troubleshooting
Problem-Solving Skills
Attention to Detail
Stakeholder Management
Configuration Management