BramahHR Ltd in Sheffield is seeking an experienced Complaint Handler to manage the full complaint lifecycle in an FCA-regulated environment. You will investigate and resolve complaints in line with FCA regulations and Consumer Duty, ensuring thorough investigations within required timescales and accurate record-keeping.
You will gather information, liaise with internal teams, and identify trends while supporting continuous improvement in the customer journey.
#J-18808-Ljbffr
FCA Regulated Complaints Investigator in Sheffield employer: BramahHR Ltd
Join a dynamic and supportive team in Sheffield as a Complaints Handler, where your expertise will be valued and your contributions recognised. We offer a competitive salary of £28,500 per annum, a collaborative work culture that encourages personal development, and opportunities for career growth within an FCA regulated environment. Experience the satisfaction of making a positive impact on customer experiences while enjoying a structured work-life balance with Monday to Friday hours.
