At a Glance
- Tasks: Manage service contracts and provide top-notch customer support in a busy office.
- Company: Join a supportive team that values organisation and customer service.
- Benefits: Competitive salary, skill development, and a friendly work environment.
- Other info: Great opportunity for career growth in a dynamic setting.
- Why this job: Perfect for those who thrive in fast-paced roles and love helping customers.
- Qualifications: Previous office admin experience and strong Microsoft Office skills required.
We’re looking for a highly organised and customer-focused Service and Contracts Administrator to join a busy office-based team. This is a varied role supporting service operations, contract administration and customer communications, making it ideal for someone who enjoys a fast-paced administrative position and takes pride in delivering excellent customer service.
About the Candidate
The successful candidate will have previous office administration experience and be confident using Microsoft Office packages. You will have strong organisational skills, excellent attention to detail and a professional approach when dealing with customers over the phone and via email. The ability to prioritise tasks, maintain accurate records and work effectively as part of a team is essential.
Salary: £27,000 - £30,000 per annum
Hours: Monday to Friday, 8:30am - 5:00pm
Location: Winnersh (Office Based)
What You'll Do
- Manage and maintain service contract records and customer information.
- Coordinate service visits and liaise with customers regarding appointments and equipment records.
- Prepare and issue quotations following service visits.
- Follow up on quotations and provide excellent customer service throughout the process.
- Maintain accurate administrative records and documentation.
- Provide administrative support across service and sales functions.
- Assist with general office administration duties to support the wider team.
Benefits
- Supportive and friendly working environment.
- Opportunity to develop your administrative and customer service skills.
- Varied role with a mix of customer interaction and administration responsibilities.
If this sounds like your next opportunity, we'd love to hear from you — apply today!
Service and Contracts Administrator employer: BramahHR Ltd
Join a supportive and friendly working environment as a Service and Contracts Administrator in Winnersh, where you will have the opportunity to develop your administrative and customer service skills. This varied role offers a perfect blend of customer interaction and administrative responsibilities, making it ideal for those who thrive in a fast-paced setting and take pride in delivering excellent service. With a focus on employee growth and a collaborative team culture, this position is an excellent choice for anyone seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Service and Contracts Administrator
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, try role-playing common scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows that you're engaged and eager to learn more about the role and the team. Plus, it gives you a chance to assess if the company is the right fit for you!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you fresh in their minds. It’s a simple way to show your enthusiasm for the position.
We think you need these skills to ace Service and Contracts Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous office administration experience and any relevant skills. We want to see how your background aligns with the role of Service and Contracts Administrator, so don’t be shy about showcasing your organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our busy team. Mention your customer service experience and how you handle tasks in a fast-paced environment. Let us know what excites you about this role!
Show Off Your Microsoft Office Skills:Since we’re looking for someone confident with Microsoft Office packages, make sure to mention any specific tools you’ve used. Whether it’s Excel for managing records or Word for documentation, we want to know how you’ve utilised these skills in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at BramahHR Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Service and Contracts Administrator. Familiarise yourself with the job description and think about how your previous experience aligns with the tasks mentioned, like managing service contracts and customer communications.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss specific examples from your past where you've successfully managed multiple tasks or projects. Think about times when you maintained accurate records or coordinated appointments, as these will demonstrate your ability to thrive in a busy environment.
✨Brush Up on Microsoft Office
As confidence in Microsoft Office is essential, take some time to review the key features of the software that are relevant to the role. Be ready to talk about how you've used these tools in your previous jobs, whether it's for creating documents, managing spreadsheets, or communicating effectively via email.
✨Prepare for Customer Interaction Scenarios
Given the emphasis on excellent customer service, think about potential scenarios you might face in the role. Prepare to share examples of how you've handled customer inquiries or resolved issues in the past, showcasing your professional approach and communication skills.
