Customer Service Assistant

Job Title: Temporary Customer Service Assistant (Part-Time)

Hours: Monday to Friday, 09:30 – 14:00

Contract Type: Temporary

Job Summary We are looking for a detail-oriented and organised Temporary Customer Service Assistant to join our team on a part-time basis. This role involves primarily data entry, processing new clients, and supporting the customer service team with administrative tasks. The ideal candidate will have strong computer skills, excellent attention to detail, and a positive attitude towards handling routine tasks.

Key Responsibilities

• Data Entry: Accurately input and update customer information into the system, ensuring all records are up-to-date and error-free.
• Client Processing: Manage and process new client records, ensuring all required information is correctly logged and organised.
• Document Management: Organise, file, and retrieve documents as required, maintaining an efficient system.
• General Support: Assist the customer service team with administrative tasks as needed, including answering simple queries and directing enquiries to the appropriate team members.
• Maintain Confidentiality: Handle sensitive information with discretion and ensure data protection practices are upheld.

Qualifications

• Prior experience in data entry or customer service roles is a plus.
• Proficiency in MS Office Suite (Word, Excel) and familiarity with database systems.
• Strong attention to detail and accuracy in data handling.
• Good organisational skills and the ability to manage repetitive tasks effectively.
• Excellent communication skills and a friendly, professional demeanour.

This position offers a set schedule ideal for individuals seeking part-time hours in a structured environment.