Complaint Handler Location: Sheffield (Office-Based) Salary: 28,500 per annum Hours: 9:00 5:00 Monday to Friday We are looking for an experienced Complaint Handler to join a busy and growing team, managing and resolving customer complaints across the full complaint lifecycle within an FCA regulated environment. You will be responsible for investigating and resolving complaints in line with FCA regulations and Consumer Duty, taking care to ensure that all investigations are thorough, accurate and completed within required timescales. The successful candidate will be comfortable working in a fast-paced environment and be passionate about ensuring fair and positive outcomes for customers. Duties
Complaints Handler employer: BramahHR Ltd
Join a dynamic and supportive team in Sheffield as a Complaints Handler, where your expertise will be valued and your contributions recognised. We offer a competitive salary of £28,500 per annum, a collaborative work culture that encourages personal development, and opportunities for career growth within an FCA regulated environment. Experience the satisfaction of making a positive impact on customer experiences while enjoying a structured work-life balance with Monday to Friday hours.
