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For Companies At a Glance
- Tasks: Lead and inspire a team to excel in lead generation and customer experience.
- Company: Join a top foodservice company with a global presence.
- Benefits: Enjoy competitive salary, discounts, and career growth opportunities.
- Why this job: Make a real impact by coaching a motivated team in a dynamic environment.
- Qualifications: Experience in contact centres and strong relationship-building skills.
- Other info: Be part of a supportive culture focused on success and development.
The predicted salary is between 36000 - 60000 £ per year.
A leading foodservice company in Tamworth is seeking a Contact Centre Team Manager for the Lead Generation team. You will lead a team of up to 12, handling recruitment, training, and performance management. The ideal candidate has a background in contact centres, is result-oriented, and can build strong relationships.
Competitive salary, excellent benefits including discounts and career opportunities within a global company. This role focuses on delivering exceptional customer experiences while fostering team motivation.
Lead Gen Team Manager: Coach, Motivate & Deliver in Tamworth employer: Brakes
Contact Detail:
Brakes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Gen Team Manager: Coach, Motivate & Deliver in Tamworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the foodservice industry or contact centre space. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially their approach to customer experience. We want you to shine when discussing how you can motivate and lead a team effectively.
✨Tip Number 3
Showcase your results! Be ready to share specific examples of how you've driven performance in previous roles. We love hearing about your achievements and how they relate to delivering exceptional customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who can coach and motivate teams to success.
We think you need these skills to ace Lead Gen Team Manager: Coach, Motivate & Deliver in Tamworth
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading teams. We want to see how you've motivated and coached others in the past, so share specific examples that showcase your ability to drive results.
Tailor Your Application: Don’t just send a generic CV! We love it when candidates take the time to tailor their applications to our job description. Mention your contact centre experience and how it aligns with the role of Lead Gen Team Manager.
Be Results-Oriented: We’re looking for someone who can deliver exceptional customer experiences. In your application, include metrics or achievements that demonstrate your success in previous roles. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Brakes
✨Know Your Stuff
Make sure you understand the ins and outs of the foodservice industry and the specific role of a Contact Centre Team Manager. Brush up on your knowledge about lead generation strategies and how to motivate a team effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team, handled recruitment, or improved performance. Be ready to discuss how you can coach and motivate your team to deliver exceptional customer experiences.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use their names, maintain eye contact, and show genuine interest in the company’s values and culture. This will demonstrate your ability to build strong relationships, which is key for this role.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their current challenges in lead generation or how they measure success in the contact centre. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
