At a Glance
- Tasks: Lead a team to enhance customer satisfaction and resolve delivery issues.
- Company: Join Brakes, a leader in customer service excellence.
- Benefits: Enjoy a pension scheme and ongoing training opportunities.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact on customer loyalty and team success.
- Qualifications: Strong commercial awareness and team coaching experience required.
The predicted salary is between 30000 - 40000 £ per year.
Brakes is seeking a proactive Customer Service Manager in Tamworth to enhance customer satisfaction and loyalty. This role involves managing a team, resolving delivery issues, and developing data-driven solutions.
The ideal candidate will have strong commercial awareness, team coaching experience, and the ability to balance operational needs with customer expectations.
Join Brakes to enjoy various benefits, including a pension scheme and ongoing training.
Customer Service Manager: Lead, Coach & Data-Driven Change in Tamworth employer: Brakes
Brakes is an excellent employer that prioritises employee development and satisfaction, offering a supportive work culture in Tamworth. With a focus on coaching and data-driven solutions, employees benefit from ongoing training, a comprehensive pension scheme, and the opportunity to make a meaningful impact on customer loyalty and satisfaction.
