Brakes is recruiting a Senior Customer Service Advisor for the Ewloe Contact Centre. The role focuses on delivering excellent customer service, coaching peers, and handling escalated issues in a fast-paced environment.
You will work across inbound/outbound contacts, support managers, and drive service quality while upselling where appropriate. The position is full-time, based in Ewloe, with shifts between 07:30 and 18:00 and weekends on a rota.
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Senior Customer Service Lead & Coach employer: Brakes
Medina is an exceptional employer that fosters a dynamic and supportive work culture, perfect for ambitious individuals looking to thrive in sales. With uncapped bonus potential and opportunities for personal and professional growth, employees are encouraged to develop their skills while making a meaningful impact in the vibrant Isle of Wight community. Join us to be part of a team that values innovation, collaboration, and success.
