At a Glance
- Tasks: Lead and motivate a team of New Business Development Managers in a dynamic contact centre.
- Company: Join Sysco, the world’s leading foodservice business, known for its innovation and quality.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and huge discounts on delicious food.
- Why this job: Be part of a supportive culture that empowers you to achieve your best and make an impact.
- Qualifications: Experience in team management, excellent communication skills, and a customer-centric approach are essential.
- Other info: This role offers real career opportunities and recognition awards for outstanding performance.
The predicted salary is between 28000 - 42000 £ per year.
Must be commutable to our Tamworth contact centre.
£35,020 per annum OTE £50,000
We are currently recruiting for an office-based Team Leader to join the Desk Based New Business BDM team in our Tamworth Contact Centre.
As a Brakes Team Leader you will be responsible for leading and motivating a team of New Business Development Managers. You will be directly accountable for the recruitment, selection and ongoing performance and development of your team, leading a culture of empowerment where every sale and service opportunity is realised. You will be the key communication link between advisors and the wider business, ensuring effective communication across your team.
What you’ll be doing:
- Responsible for the direct management and motivation of between 8 – 12 Desk Based BDMs, ensuring everyone is fully developed to their maximum potential.
- Support the Inside Sales Manager in delivering the strategic plan for the department, which may include participation in projects as required by the business.
- Support, identify and manage pipeline opportunities effectively to improve revenue and customer experience.
- Energise the team to fully participate in incentives and process improvements, ensuring they understand clear goals.
- The role will be a mixture of strategic planning, coaching, facilitating training and delivering upon periodic KPI metrics.
What we are looking for:
- Proven experience at team manager or supervisor level, ideally in a contact centre (desirable) and have a proven track record of on-boarding new business activity.
- Confident, self-motivated, positive attitude with a strong commercial acumen.
- A customer centric approach to business in all dealings with customers, peers, staff and suppliers.
- Excellent communication, influencing and negotiation skills, both written and verbal.
- Outstanding planning and organisational skills, with an ability to work under pressure and prioritise in a deadline driven environment.
- Above all, you will be on a mission to deliver the best solution and best experience to your customers – both internal and external.
You will get:
- A competitive salary.
- Huge discount on all sorts of lovely food and award-winning products.
- Generous holiday allowance, with the option to purchase more.
- Recognition awards and incentives.
- Pension.
- Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility.
- And much more…
There’s a lot on offer, so what are you waiting for? Apply Now!
Sales Team Manager (Tamworth) employer: Brakes
Contact Detail:
Brakes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Team Manager (Tamworth)
✨Tip Number 1
Familiarise yourself with the company culture at StudySmarter. Understanding our values and how we operate will help you align your leadership style with what we’re looking for in a Sales Team Manager.
✨Tip Number 2
Prepare to discuss your previous experience in managing teams, especially in a contact centre environment. Be ready to share specific examples of how you've motivated teams and improved performance.
✨Tip Number 3
Showcase your communication skills during the interview. As a Sales Team Manager, you'll need to effectively communicate with both your team and other departments, so demonstrate your ability to influence and negotiate.
✨Tip Number 4
Research current trends in sales and customer service within the foodservice industry. Being knowledgeable about the market will not only impress us but also show your commitment to delivering the best solutions for our customers.
We think you need these skills to ace Sales Team Manager (Tamworth)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team management and business development. Use specific examples that demonstrate your leadership skills and achievements in a contact centre environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for leading teams and driving sales. Mention how your customer-centric approach aligns with the company's values and how you can contribute to their success.
Highlight Key Skills: In your application, emphasise your communication, negotiation, and organisational skills. Provide examples of how you've successfully motivated teams and improved performance in previous roles.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work as a Sales Team Manager. Mention specific aspects of the job description that resonate with you and how you plan to energise the team to achieve their goals.
How to prepare for a job interview at Brakes
✨Showcase Your Leadership Skills
As a Sales Team Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and development strategies.
✨Understand the Business Development Process
Familiarise yourself with the business development cycle and be ready to discuss how you can improve pipeline opportunities. Highlight any previous experience you have in driving sales and enhancing customer experiences.
✨Communicate Effectively
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing. Be prepared to discuss how you would facilitate effective communication within your team and across the wider business.
✨Demonstrate Commercial Acumen
Show that you understand the commercial aspects of the role. Be ready to discuss how you can contribute to revenue growth and what strategies you would implement to achieve the department's strategic goals.