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- Tasks: Lead and motivate a team of New Business Development Managers in a dynamic contact centre.
- Company: Join Sysco, the world’s leading foodservice business, known for its innovation and quality.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and huge discounts on delicious food.
- Why this job: Be part of a supportive culture that empowers you to excel and make an impact.
- Qualifications: Experience in team management, excellent communication skills, and a customer-centric approach required.
- Other info: This role offers real career opportunities and recognition awards for your hard work.
The predicted salary is between 28000 - 42000 £ per year.
Business Development Team Lead
Must be commutable to our Tamworth contact centre.
£35,020 per annum OTE £50,000
We are currently recruiting for an Office based Team Leader to join the Desk Based New Business BDM team in our Tamworth Contact Centre.
As a Brakes Team Leader you will be responsible for leading and motivating a team of New Business Development Managers. You will be directly accountable for the recruitment, selection and ongoing performance and development of your team, leading a culture of empowerment where every sale and service opportunity is realised. You will be the key communication link between advisors and the wider business, ensuring effective communication across your team.
What you’ll be doing:
- Responsible for the direct management and motivation of between 8 – 12 Desk Based BDM’s, ensuring everyone is fully developed to their maximum potential.
- Support the Inside Sales Manager in delivering the strategic plan for the department, this may include participation in projects as required by the business.
- Support, identify and manage pipeline opportunities effectively to improve revenue and customer experience.
- Energise team to fully participate in incentives and process improvements and ensuring they understand clear goals.
- The role will be a mixture of strategic planning, coaching, facilitating training and delivering upon periodic KPI metrics.
What we are looking for:
- Proven experience at team manager or supervisor level, ideally in a contact centre (desirable) and have a proven track record of on-boarding new business activity.
- Confident, self-motivated, positive attitude with a strong commercial acumen.
- A customer centric approach to business in all dealings with customers, peers, staff and suppliers.
- Excellent communication, influencing and negotiation skills, both written and verbal.
- Outstanding planning and organisational skills, with an ability to work under pressure and prioritise in a deadline driven environment.
- Above all you will be on a mission to deliver the best solution and best experience to your customers – both internal and external.
You will get:
- A competitive salary.
- Huge discount on all sorts of lovely food and award-winning products.
- Generous holiday allowance, with option to purchase more.
- Recognition awards and Incentives.
- Pension.
- Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility.
- And much more…
There’s a lot on offer, so what are you waiting for? Apply Now!
New Business Team Manager (Tamworth) employer: Brakes
Contact Detail:
Brakes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Business Team Manager (Tamworth)
✨Tip Number 1
Familiarise yourself with the latest trends in business development and team management. This will not only help you understand the role better but also allow you to discuss relevant strategies during your interview.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar companies. They can provide valuable insights into the company culture and expectations, which can be a great advantage when preparing for your interview.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your leadership skills and ability to motivate a team. Be ready to discuss how you've successfully managed performance and developed team members in previous roles.
✨Tip Number 4
Research StudySmarter's values and mission. Understanding what drives us will help you align your answers during the interview, showing that you're not just a fit for the role, but also for our company culture.
We think you need these skills to ace New Business Team Manager (Tamworth)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team management and business development. Use specific examples that demonstrate your leadership skills and achievements in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background aligns with the responsibilities of leading a team of New Business Development Managers and your approach to motivating and developing staff.
Highlight Key Skills: Emphasise your communication, negotiation, and organisational skills in your application. Provide examples of how you've successfully managed teams and improved performance in previous positions.
Showcase Your Customer-Centric Approach: In your application, illustrate your commitment to delivering excellent customer service. Share specific instances where you have enhanced customer experiences or driven sales through effective team management.
How to prepare for a job interview at Brakes
✨Showcase Your Leadership Skills
As a potential Team Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on motivation and development strategies that resulted in improved performance.
✨Understand the Business Development Process
Familiarise yourself with the business development cycle, especially in a contact centre environment. Be ready to discuss how you can identify and manage pipeline opportunities effectively to boost revenue and enhance customer experience.
✨Communicate Clearly and Confidently
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing. Be prepared to discuss how you would facilitate effective communication within your team and across the wider business.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about challenges you might face as a Team Manager and how you would address them, particularly in motivating your team and achieving KPIs.