At a Glance
- Tasks: Support sales teams and customers while managing pricing and reporting.
- Company: Join a dynamic team in a hybrid working environment.
- Benefits: Competitive salary, career development, and discounts on products.
- Other info: Great opportunity for growth in a supportive team atmosphere.
- Why this job: Make a real impact by enhancing customer experiences and driving business success.
- Qualifications: Strong IT skills, customer-focused, and able to thrive in fast-paced settings.
The predicted salary is between 28800 - 35200 £ per year.
We are currently seeking to recruit a Business Operations Co-ordinator to join our highly dedicated Business Operations team in Ashford. This position is a Hybrid working role. You will effectively bridge the gap between the Sales Teams, our Customers and Finance. Looking after a portfolio of Customers, the main areas of support are Price maintenance, Reporting, Customer Facing Buying Lists, including Admin support for a wide range of requests.
A highly professional self-starter, you will already be accustomed to working within a fast-paced environment where the delivery of excellence in service is paramount. Pro-active and self-motivated, you will be highly IT literate, customer-focused, commercially astute and confident in your approach with both internal and external partners.
Key Accountabilities Responsibilities
- Develop and maintain strong relationships, at Sector Manager level with a portfolio of customers
- Attend customer and business meetings/calls
- Be a primary point of contact on customer and business queries
- Regularly engage with Sector Managers to discuss actions in support of both business and customer activities
- Work pro-actively to improve the customer experience
- Produce regular sales, product, pricing, and delivery reports
- Maintain Pricing, Buying Lists, Product Substitutions Discounts in line with requests by Sector Manager/customer/supply chain and through bulletins/regular cleansing
- Alignment of internal buying lists with customers/3rd party ordering systems
- Identifying correct IMS issues for ESI customers
- Update promotional pricing activity
- Order and organise sales and promotional samples
- Provide buddy cover when required
- Work with Sector Manager to set up nominated lines
- Assisting with product recalls, collating allergen information customer allocations
Knowledge, Skills Experience
- Highly IT literate - MS Office (Excel)
- Experience working in a fast moving, pressurised team environment
- Commercial awareness
- Customer focused
- Good team player
- Effective communicator
- Able to prioritise workloads and work well under pressure
- Attention to detail
Business Operations Co-Ordinator in Kent employer: Brakes
Brakes is an exceptional employer, offering a vibrant work culture that prioritises employee development and empowerment. Located in Tamworth, our Contact Centre provides a supportive environment where you can thrive as an Account Manager Team Manager, with access to comprehensive training, competitive bonuses, and generous discounts on our award-winning products. Join us to be part of a dynamic team that values your contributions and fosters real career growth within the world’s leading foodservice business.
